Front Office Assistant, Outpatient Rheumatology

Welcome to Piedmont Healthcare! We are currently seeking a highly organized and personable Front Office Assistant to join our Outpatient Rheumatology team. In this role, you will be responsible for providing excellent customer service and administrative support to our patients and healthcare providers. Our ideal candidate is a team player with a positive attitude, strong communication skills, and a passion for helping others. If you are looking for a rewarding position in a fast-paced healthcare environment, we would love to hear from you!

1. Greet and welcome patients and visitors in a warm and professional manner.
2. Answer phone calls and direct them to the appropriate department or individual.
3. Schedule appointments and maintain the appointment calendar for the Outpatient Rheumatology team.
4. Collect and verify patient information, including insurance details and medical history.
5. Assist patients with filling out necessary forms and obtaining required signatures.
6. Maintain patient confidentiality and adhere to all HIPAA guidelines.
7. Communicate effectively with patients, healthcare providers, and other team members.
8. Retrieve and file patient records in an organized and timely manner.
9. Monitor and order office supplies to ensure efficient operations.
10. Handle billing and insurance inquiries, and process payments accurately.
11. Collaborate with other departments to ensure smooth patient flow and continuity of care.
12. Resolve patient complaints or concerns promptly and professionally.
13. Stay up-to-date with office policies and procedures, and make suggestions for improvement.
14. Assist with other administrative tasks as needed.
15. Promote a positive and welcoming atmosphere for patients and staff.

According to JobzMall, the average salary range for a Front Office Assistant, Outpatient Rheumatology in Columbus, GA, USA is $25,000 - $35,000 per year. However, this can vary depending on factors such as experience, location, and the specific employer. Some Front Office Assistants in this field may earn higher salaries, up to $40,000 or more per year. It is important to research specific job listings and negotiate salary based on your qualifications and experience.

A private, not-for-profit organization with 800 locations serving 2.5 million patients across Georgia, Piedmont is transforming healthcare, creating a destination known for the best clinicians and a one-of-a-kind experience that always puts patients first. Today, more than 110 years since it was founded, Piedmont is known as a leading health system in treatment of heart disease, organ transplantation and cancer care with 11 hospitals, 27 urgent care centers, 28 Piedmont QuickCare locations, 555 Piedmont Clinic physician practice locations and more than 2,300 Piedmont Clinic members.