Patient Navigator

Welcome to Providence St. Joseph Health, where we are committed to providing compassionate and quality care to our patients. We are currently seeking a dedicated and empathetic individual to join our team as a Patient Navigator. As a Patient Navigator, you will play a crucial role in guiding and supporting our patients through their healthcare journey. This is an opportunity to make a real difference in the lives of others, while utilizing your skills and expertise in healthcare. Are you ready to join a dynamic and collaborative team? Keep reading for more details on qualifications and how to apply.

1. Serve as the first point of contact for patients, providing a warm and welcoming experience at all times.
2. Guide and support patients through their healthcare journey, ensuring they receive the necessary care and resources.
3. Conduct initial assessments and screenings to determine the patient's needs and concerns.
4. Collaborate with healthcare providers to develop personalized care plans for patients.
5. Provide education and information to patients about their medical conditions, treatment options, and available resources.
6. Assist patients in navigating the healthcare system, including scheduling appointments, coordinating referrals, and obtaining insurance coverage.
7. Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with privacy regulations.
8. Act as an advocate for patients, addressing any barriers to care and ensuring their needs are met.
9. Continuously evaluate and improve patient navigation processes to enhance the patient experience.
10. Collaborate with other members of the healthcare team to ensure seamless and coordinated care for patients.
11. Stay informed on current healthcare policies, trends, and resources to better assist patients.
12. Uphold the mission, vision, and values of Providence St. Joseph Health in all interactions with patients and colleagues.
13. Participate in team meetings, trainings, and professional development opportunities to enhance skills and knowledge.
14. Adhere to all legal, ethical, and regulatory standards in the performance of job duties.
15. Foster a culture of empathy, compassion, and inclusivity in all patient interactions.
16. Maintain a positive and professional attitude, even in challenging situations.
17. Provide feedback and suggestions for improvement to enhance the patient experience.
18. Collaborate with community organizations and resources to connect patients with additional support and services.
19. Ensure timely and accurate documentation of all patient interactions and activities.
20. Perform any other duties as assigned by the supervisor to support the overall functioning of the patient navigation program.

According to JobzMall, the average salary range for a Patient Navigator in Spokane, WA, USA is $32,000 - $58,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities.

Providence Health & Services is a non-profit Catholic health care system operating multiple hospitals across 5 states, with headquarters in Renton, Washington.