

Frequently Asked Questions about Rackspace Careers
Looking for more information about Rackspace, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What is Rackspace?
Rackspace is a managed cloud computing company that provides a suite of cloud services, including cloud hosting, storage, networking, and security solutions. Rackspace uses its own proprietary technology to provide customers with the flexibility and scalability of the cloud, while also offering enhanced security and control.
- What types of roles are available at Rackspace?
Rackspace offers a wide variety of roles, including software engineers, network engineers, system administrators, technical support engineers, product managers, sales professionals, project managers, financial analysts, marketing professionals, and customer success managers.
- What is the job application process like at Rackspace?
The job application process at Rackspace is similar to other companies. Applicants must submit a resume and cover letter, and then complete an online job application. After that, applicants may be asked to complete assessments and/or interviews. For certain roles, a background check may be required. If a job offer is extended, applicants and Rackspace will negotiate the terms and conditions of employment.
- How long does the job application process take at Rackspace?
The job application process at Rackspace can vary depending on the position and the level of the role. Generally, the process can take anywhere from a few days to several weeks.
- What are the benefits of working at Rackspace?
1. Competitive compensation and benefits. Rackspace offers competitive salaries and a comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k), and flexible spending accounts. 2. Professional development. Rackspace provides employees with numerous training and development opportunities, including tuition reimbursement and certification programs. 3. Generous vacation policy. Rackspace offers generous paid time-off policies, including paid holidays and vacation days. 4. Work-life balance. Rackspace encourages employees to maintain a healthy work-life balance by offering flexible work hours and locations, as well as generous parental leave policies. 5. Community involvement. Rackspace encourages employees to get involved in the local community through volunteering and charitable events. 6. Fun work environment. Rackspace offers a variety of fun activities and events, from barbecues to hackathons, to keep employees engaged and motivated.
- What is the culture like at Rackspace?
At Rackspace, we strive to create a culture of collaboration and innovation. We value our employees and prioritize their development and well-being. Our core values of Fanatical Support, Community, Ownership, Boldness, and Doing the Right Thing guide our everyday behavior. We offer a flexible work environment, a diverse and inclusive workforce, and an open and collaborative culture. We encourage our teams to take initiative and take ownership of their projects. We also strive to maintain an open, inviting atmosphere where everyone is respected and can contribute to the success of the company.
- Does Rackspace offer remote work opportunities?
Yes, Rackspace offers remote work opportunities. Depending on the position, you may be able to work remotely from home or from one of their various offices around the world.
- What is the work-life balance like at Rackspace?
Rackspace offers a good work-life balance. Employees are encouraged to take time off to relax and recharge, and many of their benefits, such as flexible work schedules and generous vacation policies, are designed to help employees maintain a healthy balance between their work and personal lives. Additionally, Rackspace has a number of programs designed to help employees prioritize their well-being and manage stress.
- What is the dress code at Rackspace?
Rackspace has a casual dress code that encourages employees to dress comfortably and professionally. This means that jeans, t-shirts, sweaters and other casual clothing are acceptable. However, employees should avoid wearing clothing that could be considered offensive or unprofessional.
- What kind of training and development opportunities does Rackspace offer?
Rackspace offers a wide range of opportunities for training and development, from online and in-person training courses to mentoring programs and certifications. Online training includes courses in Cloud Infrastructure, Cloud Security, DevOps, Automation, and more. In-person training opportunities include workshops, certifications, and technology summits. Rackspace also offers mentoring programs that provide personalized coaching and guidance on cloud-related topics. Finally, Rackspace offers certifications to help professionals demonstrate their expertise in cloud computing and related technologies.
- Does Rackspace offer internships?
Yes, Rackspace does offer internships. Internships are available in a variety of areas, including engineering, business, and marketing. To find out more information about internships at Rackspace, visit their website.
- Does Rackspace participate in diversity and inclusion initiatives?
Yes, Rackspace is committed to diversity and inclusion initiatives. The company has implemented a number of programs and initiatives that promote diversity, including employee resource groups, a diversity and inclusion council, and unconscious bias training for all employees. Additionally, Rackspace has launched a number of initiatives to help foster an inclusive and supportive workplace, such as a Women in Technology program and a Women in Leadership program.
- Does Rackspace offer flexible hours?
No, Rackspace does not offer flexible hours. Rackspace requires employees to work a standard 40-hour workweek and follow a set schedule.
- What is the average salary for a job at Rackspace?
The average salary for a job at Rackspace varies based on the position, location, and experience of the individual. According to the company's website, the average salary for a job at Rackspace is approximately $88,000.
- Does Rackspace offer relocation assistance?
Rackspace does offer relocation assistance to some employees, depending on the job and location. However, it is not offered universally and the specifics of any given relocation assistance package will vary.
- How can I contact Rackspace recruiters?
To contact Rackspace recruiters, please visit the following website: http://www.rackspace.com/careers/contact. You can also email [email protected] or call +1 (844) 722-7587 for more information.
- Is there a Rackspace recruitment team?
Yes, Rackspace does have a recruitment team. The team works with hiring managers and departments to evaluate candidates, review job postings, and help fill positions.
- What kind of support do Rackspace employees receive?
Rackspace employees receive a range of support services, including access to a 24/7 technical support team, a comprehensive benefits package, wellness programs, flexible work arrangements, and career development programs. Additionally, Rackspace employees have access to a wide range of learning and development opportunities, a generous employee referral program, and mentorship programs.
- Does Rackspace provide relocation assistance?
Rackspace offers relocation assistance to some employees, depending on the specific job and location. Eligibility, amount, and type of assistance vary by job and location. Please contact your local Rackspace office for more information.
- Does Rackspace offer benefits to its employees?
Yes, Rackspace offers a variety of benefits to its employees, including health and dental insurance, 401(k) retirement savings plans, and tuition reimbursement.