Customer and Product Training Instructor
Are you passionate about teaching and empowering others? Are you knowledgeable about customer service and product training? If so, then we have a perfect opportunity for you at Rolls-Royce Holdings. We are currently seeking a highly motivated and experienced Customer and Product Training Instructor to join our team. As a leading global company in the aerospace, defense, and power systems industries, we are committed to providing top-notch training to our employees and customers. In this role, you will have the opportunity to utilize your expertise and skills to develop and deliver training programs that will enhance the overall customer experience and drive business success. If you have a strong background in customer service and training, excellent communication and presentation skills, and a positive attitude, we want to hear from you. Join us at Rolls-Royce Holdings and be a part of our mission to deliver excellence in everything we do.
- Develop and deliver customer service and product training programs for employees and customers
- Conduct thorough research and stay up-to-date on industry trends and best practices to ensure training programs are relevant and effective
- Collaborate with various departments to identify training needs and create customized training solutions
- Utilize various training techniques and methods to engage and motivate trainees, including interactive activities, role-playing, and multimedia presentations
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments to continuously improve the quality of training
- Create and maintain training materials, including presentations, manuals, and online resources
- Communicate training schedules, updates, and changes to relevant stakeholders
- Provide support and guidance to trainees throughout the training process
- Serve as a subject matter expert and resource for customer service and product knowledge
- Represent the company and uphold its values and standards in all training activities
- Continuously strive for personal and professional growth and development to enhance training abilities and knowledge.
Extensive Knowledge Of Rolls-Royce Products: The Ideal Candidate Should Have A Deep Understanding Of The Products And Services Offered By Rolls-Royce, Including Their Features, Benefits, And Technical Specifications.
Teaching And Training Experience: Candidates Should Have Prior Experience In Teaching Or Training, Preferably In A Technical Or Engineering Field. They Should Also Have A Strong Grasp Of Instructional Techniques And Adult Learning Principles.
Excellent Communication Skills: As A Training Instructor, Effective Communication Is Crucial. Candidates Should Possess Strong Verbal And Written Communication Skills, As Well As The Ability To Adapt Their Delivery Style To Different Audiences.
Technical Competency: The Role Of A Customer And Product Training Instructor Requires A Strong Technical Background. Candidates Should Have A Degree In A Relevant Field Such As Engineering, Aviation, Or Mechanics, And A Sound Understanding Of Relevant Industry Standards And Regulations.
Customer Service Orientation: The Primary Focus Of This Role Is To Ensure That Customers Are Equipped With The Knowledge And Skills To Effectively Use Rolls-Royce Products. Candidates Should Have A Customer-Centric Mindset, With A Strong Commitment To Delivering High-Quality Training And Support To Customers.
Communication Skills
Time Management
Product knowledge
Interpersonal skills
Attention to detail
Presentation skills
customer service
Problem-Solving
Adaptability
Technical Expertise
Teaching Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer and Product Training Instructor in Indianapolis, IN, USA is between $40,000 to $65,000 per year. This can vary depending on the specific industry, company, and level of experience of the instructor.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Rolls-Royce Holdings Plc is a holding company, which provides power for aircraft, ships and land applications. Its designs, develops, manufactures and services integrated power systems for use in the air, on land and at sea. The company operates its business through following segments: Civil Aerospace, Defense Aerospace, Marine, Power Systems and Nuclear.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started