Patient Account Representative

At Saint Francis Health System, we strive to provide patients with the highest quality of care. We are seeking a Patient Account Representative to join our team and help us continue to build meaningful relationships with our patients.The successful candidate must have excellent customer service skills, a thorough understanding of healthcare billing processes, and the ability to manage multiple tasks efficiently. We are looking for a motivated individual with strong problem-solving skills and a commitment to providing outstanding patient experiences.The Patient Account Representative will be responsible for providing excellent customer service to patients, collecting payments, and resolving billing disputes. Additionally, this position requires a great deal of patience, attention to detail, and a strong commitment to providing accurate information and ensuring that all patient accounts are kept up to date.If you have what it takes to be a patient advocate and are passionate about delivering outstanding customer service experiences, we want to hear from you!

Responsibilities:

1. Provide excellent customer service to patients by addressing any inquiries or complaints in a timely and professional manner.
2. Collect payments from patients and ensure that all accounts are up to date.
3. Resolve billing disputes and explain billing processes to patients.
4. Ensure accuracy of all patient accounts.
5. Maintain a high level of patience and attention to detail.
6. Develop and maintain meaningful relationships with patients.
7. Manage multiple tasks efficiently and in a timely manner.
8. Utilize strong problem-solving skills to address customer service issues.
9. Keep abreast of new developments in healthcare billing processes and procedures.
10. Adhere to all applicable laws and regulations governing patient accounts.

According to JobzMall, the average salary range for a Patient Account Representative in Tulsa, OK, USA is $29,000 to $37,000 per year. The salary range can vary depending on the individual's experience and qualifications.

Saint Francis Health System is an integrated health system in Tulsa, Oklahoma, with an emphasis on a complete continuum of care. With more than 10,000 employees, 1,000 physicians and 90 locations, Saint Francis Health System provides the community's largest network of healthcare services.