Salem Health

Patient Services Assistant

Salem Health

Salem, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Salem Health is excited to announce a new opportunity for a Patient Services Assistant. This is an excellent chance for a caring and reliable individual to join our team and provide exemplary service to our patients. The successful candidate will be responsible for supporting the duties of the Patient Services team, including providing administrative support, data entry, and other duties as assigned. We are looking for someone who is highly organized, detail-oriented, and has excellent interpersonal skills.Minimum Qualifications:• High school diploma or equivalent• One or more years of administrative or customer service experience• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)• Excellent written and verbal communication skills• Ability to work independently and as part of a team• Ability to handle confidential and sensitive information

Responsibilities:

  1. Greet and assist patients in a professional and friendly manner.
  2. Provide administrative support to the Patient Services team, including data entry and other duties as assigned.
  3. Maintain accurate patient records and other documentation.
  4. Answer phone calls and respond to emails in a timely and professional manner.
  5. Handle confidential and sensitive information in accordance with HIPAA regulations.
  6. Maintain a high level of customer service and professionalism with all patients.
  7. Assist with scheduling appointments and managing patient flow.
  8. File and organize patient records and paperwork.
  9. Provide support and assistance to other members of the Patient Services team.
  10. Utilize knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) to complete tasks.
Where is this job?
This job is located at Salem, OR, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Knowledge Of Medical Terminology

  • High School Diploma Or Equivalent

  • Excellent Customer Service Skills

  • Proficiency In Microsoft Office Suite

  • Ability To Interact Professionally With Patients

  • Families

  • And Visitors

  • Experience In Medical Office Setting

  • Ability To Multitask And Prioritize Tasks

Required Skills
  • Documentation

  • Communication

  • Filing

  • Scheduling

  • Attention to detail

  • Problem Solving

  • Compassion

  • customer service

  • Billing

  • Clerical

  • Flexibility

  • Multi-tasking

  • Organizational

  • Medical Records

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Services Assistant in Salem, OR, USA is $27,764 to $34,053 per year. This range is based on an analysis of salary data from a variety of sources.

Additional Information
Salem Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeMay 22nd, 2025
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About Salem Health

Salem Hospital is a non-profit, regional medical center located in Salem, Oregon, United States. Founded in 1896, the hospital has 454 beds. A Level II trauma center, the community hospital is the largest private employer in Salem and the only hospital in the city. Salem Hospital is one of five Magnet designated hospitals in Oregon.

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