Bilingual Eligibility Worker Trainee
The Transitional Assistance Department (TAD) is recruiting for Eligibility Worker (EW) Trainees to work in a fast paced environment utilizing an automated system to determine eligibility for grants and public assistance programs such as cash aid, CalFresh, Medi-Cal, etc. Through interactive interviewing and fact gathering, EWs elicit and review financial information, interpret and explain program regulations, determine initial and continuing eligibility for public assistance, and make appropriate referrals to community resources.
2 years experience interviewing and gathering financial information over phone
Bilingual in Spanish language is required
Time Management
Customer Service skills
Computer skills
Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
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San Bernardino County, officially the County of San Bernardino, is a county located in the southern portion of the U.S. state of California, and is located within the Inland Empire area.
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