
Support Specialist I (IT Help Desk)
Select Medical is seeking an organized and motivated Support Specialist I (IT Help Desk) to join our technology team. In this position, you will provide first-level technical support and troubleshoot technical issues for internal customers. You should have excellent customer service skills, a keen eye for detail, and the ability to work with minimal supervision. The ideal candidate will be an experienced IT professional with a passion for technology and an understanding of how hardware and software functions.Required Qualifications:• Associate's degree in Computer Science, Information Technology, or a related field• 2+ years of experience in a technical support role• Knowledge of operating systems, hardware, and software applications• Exceptional customer service and communication skills• Ability to multitask and prioritize tasks in a fast-paced environment• Ability to work independently with minimal supervision• Strong problem-solving and troubleshooting skills
Ability To Work Independently And As Part Of A Team
Excellent Customer Service Skills
Knowledge Of It Systems
Ability To Troubleshoot Technical Issues
Familiarity With Windows And Mac Operating Systems
Knowledge Of Networking Systems
Excellent Communication And Problem Solving Skills
Experience With Remote Access Technologies
Documentation
Networking
Troubleshooting
Data Analysis
Problem Solving
Database Management
customer service
Technical Writing
help desk
IT support
Software Installation
System Administration
System security
Configuration
Diagnostics
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
self-motivation
Teamwork
Adaptability
According to JobzMall, the average salary range for a Support Specialist I (IT Help Desk) in Mechanicsburg, PA, USA is between $35,000 and $45,000 per year.
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Select Medical is a healthcare company with approximately 36,050 employees throughout the United States. It owns long term acute care and inpatient rehabilitation hospitals, as well as occupational health and physical therapy clinics.

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