Sales and Service Coordinator

At Sephora, we believe that beauty is not just about the products, but also about the experience. That's why we are looking for a dynamic and customer-oriented Sales and Service Coordinator to join our team. As a Sales and Service Coordinator, you will play a crucial role in creating a positive and welcoming environment for our customers while also driving sales and meeting targets. We are seeking someone who is passionate about beauty, has excellent communication and organizational skills, and is able to provide exceptional customer service. If you are a team player with a flair for sales and a love for all things beauty, then we want you to join our Sephora family!

1. Greet and welcome customers in a friendly and professional manner.
2. Build and maintain strong relationships with customers to ensure a positive shopping experience.
3. Assist customers with product selection and provide recommendations based on their needs and preferences.
4. Meet and exceed sales targets by actively promoting and selling products.
5. Monitor and analyze sales data to identify trends and adjust strategies accordingly.
6. Organize and maintain product displays to attract and engage customers.
7. Demonstrate a thorough understanding of Sephora products, services, and promotions to effectively communicate with customers.
8. Provide exceptional customer service by addressing and resolving any inquiries or complaints in a timely and professional manner.
9. Collaborate with team members to ensure a smooth and efficient store operation.
10. Keep up-to-date with beauty trends, new products, and industry developments to provide accurate and relevant information to customers.
11. Maintain a clean and organized sales floor, workstations, and inventory storage areas.
12. Assist in inventory management and stock replenishment to ensure product availability.
13. Participate in training and coaching sessions to continuously improve product knowledge and sales techniques.
14. Adhere to all company policies and procedures, including but not limited to cash handling, stock management, and safety standards.
15. Strive to achieve and maintain a high level of customer satisfaction and loyalty.

According to JobzMall, the average salary range for a Sales and Service Coordinator in Boston, MA, USA is between $45,000 and $60,000 per year. This can vary based on the specific company and industry, as well as the individual's experience and qualifications. Some companies may also offer additional benefits such as bonuses and commission.

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.