Sales and Service Coordinator

Are you passionate about the beauty industry and providing exceptional customer service? Do you have a knack for sales and a natural ability to build relationships with customers? If so, we have the perfect opportunity for you at Sephora as a Sales and Service Coordinator. In this role, you will have the chance to combine your love for all things beauty with your sales and service skills to create a truly unique and rewarding career. We are seeking a candidate who is enthusiastic, driven, and has a strong understanding of our products and services. Join our team and be a part of a dynamic and fast-paced environment where your passion for beauty and customer satisfaction will thrive.

1. Greet and welcome customers to the store, providing a warm and friendly atmosphere.
2. Utilize extensive knowledge of Sephora products and services to assist customers in finding the right products for their needs.
3. Actively engage with customers to understand their beauty needs and preferences, and provide personalized recommendations.
4. Maintain knowledge of current beauty trends and upcoming products to effectively communicate with customers.
5. Demonstrate exceptional customer service by actively listening to and addressing customer concerns and feedback.
6. Meet and exceed sales goals by utilizing effective sales techniques and upselling products and services.
7. Educate customers on the benefits and features of various products, and provide demonstrations when necessary.
8. Maintain a clean and organized work environment, ensuring all products are properly stocked and displayed.
9. Proactively follow up with customers after their purchase to ensure their satisfaction and build lasting relationships.
10. Collaborate with team members and managers to achieve store objectives and provide a positive work environment.
11. Act as a brand ambassador for Sephora, promoting our products and services with enthusiasm and passion.
12. Attend and participate in training sessions and meetings to continuously develop product knowledge and sales techniques.
13. Handle cash and credit transactions accurately and efficiently, and maintain proper cash handling procedures.
14. Adhere to all company policies and procedures, including safety and security protocols, to ensure a safe and enjoyable shopping experience for customers.
15. Continuously strive to provide exceptional customer service and contribute to the overall success of the store.

According to JobzMall, the average salary range for a Sales and Service Coordinator in Santa Monica, CA, USA is $45,000 to $65,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry in which the individual is employed.

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.