Welcome to Sephora, the ultimate destination for all things beauty! We are seeking a passionate and driven individual to join our team as a Shift Coordinator. As a Shift Coordinator, you will play a key role in leading and managing our team during store operating hours. Your strong organizational skills and ability to multitask in a fast-paced environment will ensure the success of our daily operations. Are you ready to inspire and motivate a team while being surrounded by the latest beauty trends and products? If so, we want to hear from you!
- Lead and manage a team of employees during store operating hours.
- Ensure the success of daily operations by efficiently organizing and delegating tasks.
- Monitor and maintain store cleanliness and presentation standards.
- Train and onboard new team members, providing them with necessary resources and support.
- Motivate and inspire team members to meet and exceed sales goals.
- Communicate effectively with team members and upper management to ensure smooth operations.
- Handle customer inquiries and complaints in a professional and timely manner.
- Monitor inventory levels and assist in restocking and merchandising as needed.
- Adhere to all company policies and procedures, including safety and security protocols.
- Stay up to date on the latest beauty trends and products to provide knowledgeable recommendations to customers.
- Collaborate with other Shift Coordinators and management to develop and implement new strategies for improving store performance.
- Maintain a positive and welcoming atmosphere for both customers and team members.
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
- Handle cash transactions and ensure accurate cash management procedures are followed.
- Continuously evaluate and improve processes to enhance the overall customer experience.
Experience In Retail Management Or Leadership: A Shift Coordinator At Sephora Should Have Previous Experience In A Similar Role, Preferably In The Retail Industry. This Experience Will Demonstrate Their Ability To Manage A Team And Handle Day-To-Day Operations Effectively.
Strong Communication And Interpersonal Skills: As A Shift Coordinator, One Must Be Able To Effectively Communicate With Team Members, Customers, And Upper Management. This Includes Active Listening, Conflict Resolution, And Clear And Professional Communication.
Knowledge Of Sephora Products And Services: It Is Important For A Shift Coordinator To Have A Strong Understanding Of Sephora's Products And Services, Including Makeup, Skincare, And Beauty Services. This Will Enable Them To Assist Customers And Train Team Members On Product Knowledge.
Problem-Solving And Decision-Making Abilities: The Role Of A Shift Coordinator Requires The Ability To Think On Your Feet And Make Quick Decisions. This Includes Problem-Solving Skills To Address Any Issues That May Arise During A Shift, Such As Customer Complaints Or Inventory Discrepancies.
Ability To Multitask And Work In A Fast-Paced Environment: Sephora Is A Busy And Fast-Paced Environment, And A Shift Coordinator Must Be Able To Handle Multiple Tasks Simultaneously. This Includes Managing The Team, Assisting Customers, And Overseeing Day-To-Day Operations, All While Maintaining A High Level Of Efficiency And Organization.
Communication Skills
Inventory Management
Time Management
Team Management
Product knowledge
Leadership
customer service
Visual merchandising
Problem-Solving
retail operations
Sales Techniques
Multi
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Shift Coordinator in New York, NY, USA is between $40,000 and $60,000 per year. This can vary depending on the specific company, industry, experience level, and other factors.
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Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.
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