Sephora

Store Loss Prevention Investigator

Sephora

Schaumburg, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about beauty and determined to protect the assets of a thriving retail business? Sephora is seeking a skilled and detail-oriented Store Loss Prevention Investigator to join our team. As a member of our Loss Prevention team, you will play a crucial role in ensuring the safety and security of our stores, team members, and merchandise. With a focus on preventing loss and mitigating risk, you will have the opportunity to use your strong investigative skills to identify and address potential security threats. If you thrive in a fast-paced, dynamic environment and have a keen eye for detail, we want to hear from you!

  1. Conduct thorough investigations on potential security threats to the store and merchandise.
  2. Monitor store operations and identify any areas of vulnerability or risk.
  3. Collaborate with store management to develop and implement loss prevention strategies.
  4. Utilize surveillance equipment and systems to monitor store activity.
  5. Perform regular audits and inspections to ensure adherence to company policies and procedures.
  6. Train and educate team members on loss prevention techniques and procedures.
  7. Respond quickly and effectively to any security incidents or breaches.
  8. Maintain accurate records of all investigations and incidents.
  9. Communicate with law enforcement and legal teams as needed.
  10. Stay up-to-date on industry trends and technologies related to loss prevention.
  11. Identify and address any internal theft or fraud within the store.
  12. Proactively identify and address potential safety hazards within the store.
  13. Conduct interviews with suspects and witnesses as part of investigations.
  14. Collaborate with other departments, such as HR and Operations, to ensure a cohesive approach to loss prevention.
  15. Regularly assess and update store security protocols and procedures.
  16. Stay vigilant for any suspicious behavior or activity within the store.
  17. Work closely with Store Management to ensure compliance with company policies and procedures.
  18. Provide support and guidance to store team members in regards to loss prevention.
  19. Regularly communicate with upper management on loss prevention initiatives and strategies.
  20. Continuously evaluate and improve upon loss prevention strategies to ensure the safety and security of our stores, team members, and merchandise.
Where is this job?
This job is located at Schaumburg, IL, USA
Job Qualifications
  • Prior Experience In Loss Prevention Or Security: A Successful Candidate For A Store Loss Prevention Investigator Job At Sephora Should Have Previous Experience In Loss Prevention Or Security, Ideally In A Retail Setting. This Experience Demonstrates A Strong Understanding Of Loss Prevention Techniques And Procedures.

  • Knowledge Of State And Federal Laws: A Store Loss Prevention Investigator Must Be Knowledgeable About State And Federal Laws Related To Theft, Fraud, And Other Criminal Activities. This Knowledge Is Crucial In Conducting Investigations And Following Proper Protocols When Handling Potential Suspects.

  • Strong Analytical And Problem-Solving Skills: A Store Loss Prevention Investigator Must Have Strong Analytical And Problem-Solving Skills To Identify And Investigate Potential Instances Of Theft Or Fraud. This Involves Reviewing Data And Surveillance Footage, Conducting Interviews, And Making Sound Judgments Based On Evidence.

  • Excellent Communication And Interpersonal Skills: As A Store Loss Prevention Investigator, One Must Be Able To Communicate Effectively With Colleagues, Management, And Potentially Law Enforcement. This Requires Excellent Verbal And Written Communication Skills, As Well As The Ability To Build Rapport And Trust With Others.

  • Attention To Detail And Ability To Work Independently: Attention To Detail Is Crucial In The Role Of A Store Loss Prevention Investigator, As Even The Smallest Discrepancies Can Be Significant. Additionally, This Role Often Requires Working Independently, So A Successful Candidate Must Be Self-Motivated And Able To Manage Their Time Effectively.

Required Skills
  • Security

  • Communication

  • Attention to detail

  • Report Writing

  • Risk assessment

  • Teamwork

  • Analysis

  • Problem-Solving

  • Surveillance

  • Interviewing

  • Observation

  • Investigation

  • Evidence Gathering

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Loss Prevention Investigator in Schaumburg, IL, USA is $35,000-$50,000 per year. This can vary depending on the specific company, experience level, and additional benefits. Some companies may also offer bonuses or commission based on performance.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeMay 22nd, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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