Store Loss Prevention Investigator
Welcome to Sephora, where we believe in the power of beauty and self-expression. As a Store Loss Prevention Investigator, you will play a crucial role in ensuring the safety and security of our stores, products, and team members. We are seeking a highly motivated and detail-oriented individual who is passionate about protecting our assets and promoting a positive shopping experience for our clients. If you have a strong understanding of retail operations and a keen eye for identifying potential risks, we want to hear from you. Join our team and help us maintain the integrity of our brand.
- Monitor store premises and identify potential safety and security risks.
- Conduct regular audits to ensure compliance with company policies and procedures.
- Investigate and report any incidents of theft, fraud, or other criminal activities.
- Collaborate with store management to develop and implement loss prevention strategies.
- Train and educate store team members on proper security protocols and theft prevention techniques.
- Maintain a strong understanding of store operations and product knowledge to identify suspicious behavior or activity.
- Utilize surveillance systems and other technology to monitor store activity.
- Communicate effectively with law enforcement and other authorities in the event of an emergency or incident.
- Conduct thorough investigations and document findings in a timely manner.
- Communicate any security concerns or recommendations to upper management.
- Stay up-to-date on industry best practices and trends in loss prevention.
- Adhere to all company policies and procedures to maintain the integrity of the brand.
- Provide exceptional customer service to all clients and team members.
- Handle sensitive and confidential information with discretion.
- Work collaboratively with other team members to ensure a safe and positive shopping experience for clients.
Knowledge Of Loss Prevention Techniques And Best Practices: A Store Loss Prevention Investigator At Sephora Should Have A Strong Understanding Of Loss Prevention Strategies, Such As Surveillance, Inventory Control, And Fraud Detection Methods.
Experience In Conducting Investigations: Candidates Should Have Prior Experience In Conducting Investigations, Preferably In A Retail Or Customer Service Setting. This Includes The Ability To Gather Evidence, Interview Witnesses, And Write Detailed Reports.
Strong Communication And Interpersonal Skills: As A Store Loss Prevention Investigator, You Will Be Working With Store Management, Employees, And Law Enforcement. Therefore, Excellent Communication And Interpersonal Skills Are Essential To Effectively Collaborate And Build Relationships With These Stakeholders.
Attention To Detail And Analytical Thinking: The Job Of A Store Loss Prevention Investigator Requires A Keen Eye For Detail And The Ability To Analyze Data And Information To Identify Patterns Or Discrepancies. This Skill Is Crucial In Detecting And Preventing Losses For The Store.
Familiarity With Security Systems And Technology: Sephora Utilizes Various Security Systems And Technology To Prevent And Detect Losses, Such As Cctv Cameras, Alarm Systems, And Point-Of-Sale Systems. Candidates Should Have A Working Knowledge Of These Systems And Be Comfortable Using Them To Carry Out Their Job Duties.
Communication
Time Management
Attention to detail
Conflict Resolution
Report Writing
Risk assessment
Teamwork
Surveillance
Interviewing
Fraud detection
Investigation
Evidence Collection
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Store Loss Prevention Investigator in New York, NY, USA is $40,000 to $60,000 per year. This can vary based on factors such as the specific company, experience level, and location within the city. Additionally, bonuses and benefits may also be included in the overall compensation package.
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Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.
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