Frequently Asked Questions about ServiceTitan Careers

ServiceTitan is a cloud-based software platform designed to help home service businesses streamline their operations, manage their field technicians, and increase sales. It provides a comprehensive suite of tools and features to help businesses manage their business operations, including scheduling, customer relationship management, job costing and invoicing, and marketing automation. ServiceTitan also provides tools to help businesses become more efficient and increase customer satisfaction with features such as automated dispatch, customer feedback surveys, and integrated payment processing.

ServiceTitan offers a variety of job roles, including Customer Success Representatives, Business Analysts, Technical Support Specialists, Sales Representatives, Marketing Specialists, Software Engineers, Quality Assurance Specialists, IT Professionals, and Account Managers.

ServiceTitan’s company culture is one of collaboration and innovation. We believe in delivering an exceptional product and customer experience and encouraging our employees to be creative and to think outside the box. We have a diverse, inclusive, and welcoming environment, and we strive to create a great experience for both our customers and employees. We value integrity, hard work, and a commitment to excellence. We strive to create an environment where everyone can thrive.

The interview process at ServiceTitan usually begins with a phone screen with a recruiter, followed by a virtual or in-person interview with a hiring manager. Depending on the position, additional interviews may be conducted with other stakeholders such as department heads or executives. The length of the process varies, but typically lasts 2-4 weeks. Questions asked during the interview process may focus on your technical skills, your experience with ServiceTitan software, customer service, problem-solving, and your ability to work in a fast-paced environment.

The best way to apply for a job at ServiceTitan is to visit the company’s website and submit a job application directly through the website. You can also search for open positions on ServiceTitan’s social media and apply directly through the platform. Additionally, you can reach out to their recruitment team directly to inquire about available positions.

Yes, ServiceTitan offers remote positions. In fact, ServiceTitan has a dedicated Remote Careers page on its website, where job seekers can view and apply for remote positions.

ServiceTitan does offer relocation assistance for certain positions. This assistance is typically provided on a case-by-case basis and is contingent upon the specific job and location. Please contact the Human Resources department for more information.

The average salary for a job at ServiceTitan is $94,000 per year.

Yes, ServiceTitan offers a variety of benefits to its employees, including health, dental, and vision insurance; 401(k) retirement plans; paid time off; flexible work arrangements; company-sponsored training; and more.

Yes, ServiceTitan offers a variety of employee development programs that help employees to enhance their skills and stay up to date on industry trends. Programs include training courses, seminars, webinars, and other resources designed to help employees advance their careers.

A job at ServiceTitan requires a variety of skills depending on the specific role. Generally, candidates should have strong technical skills, such as knowledge of software development, coding, analytics, and database management. Additionally, candidates should have leadership, problem solving, and communication skills. They should also have experience working in a customer-focused environment, as well as the ability to think strategically and creatively to develop innovative solutions.

ServiceTitan has a casual dress code. Employees are encouraged to dress comfortably and professionally. Shorts and flip-flops are not allowed.

Yes, ServiceTitan offers tuition reimbursement to employees who meet certain criteria.

Yes, ServiceTitan offers a variety of mentorship programs for its employees. These include formal mentorship programs, as well as informal programs such as “Lunch & Learns” and “Coffee Chats”. These programs allow employees to learn from more experienced colleagues, gain valuable insights, and develop their careers.

ServiceTitan offers a wide range of job opportunities, from customer success and support roles, to software engineering and product management, to sales and marketing positions. Specific positions include software engineers, customer success representatives, product managers, sales executives, marketing managers, customer service representatives, and more.

It typically takes up to two weeks to hear back from ServiceTitan after submitting an application. This can vary depending on the specific position and availability of the hiring managers.

The hiring timeline at ServiceTitan depends on the specific role and the availability of both the applicant and the hiring team. In general, the timeline can range from a few weeks to several months, depending on the complexity of the role.

ServiceTitan provides a wide range of training programs for employees, from on-the-job training and self-paced learning, to instructor-led virtual and in-person courses. Depending on the role and level, employees can receive training on product features and processes, customer service, sales, and technical skills. Additionally, ServiceTitan also provides personalized learning plans, mentorship opportunities, and cross-functional team training.

Yes, ServiceTitan offers flexible work arrangements for its employees. This includes various options such as remote work, flexible hours, opportunity for job sharing, and part-time work.

Yes, ServiceTitan offers a number of career advancement opportunities. These include internal promotions, lateral moves, and training and development programs. In addition, ServiceTitan also offers competitive salaries and benefits, as well as opportunities to work with industry-leading clients.