Shipping/Receiving Clerk

Welcome to Shoe Carnival! We are currently seeking a dedicated and organized individual to join our team as a Shipping/Receiving Clerk. As a Shipping/Receiving Clerk, you will play a vital role in ensuring the smooth and efficient operation of our store by managing the flow of merchandise in and out. We are looking for someone with a keen attention to detail and strong communication skills, who is able to thrive in a fast-paced and collaborative environment. If you are passionate about retail and have a strong drive to exceed expectations, we want to hear from you!

1. Manage incoming and outgoing shipments: Responsible for receiving, unpacking, and organizing all merchandise deliveries and ensuring accurate documentation and tracking of all shipments.
2. Maintain inventory levels: Regularly monitor inventory levels and work with the Store Manager to ensure proper stock levels are maintained.
3. Process returns and exchanges: Handle all customer returns and exchanges in a timely and efficient manner, ensuring accuracy and adherence to company policies.
4. Communicate with vendors and carriers: Effectively communicate with vendors and carriers regarding shipment status, delays, and any other relevant information.
5. Organize and maintain stockroom: Keep the stockroom clean, organized, and easily accessible, following safety protocols and company guidelines.
6. Collaborate with team members: Work closely with the sales team to ensure merchandise is properly stocked and available for customers.
7. Update inventory systems: Utilize inventory management systems to accurately and efficiently track all merchandise movements.
8. Ensure accuracy of merchandise: Conduct regular audits to ensure all merchandise is accurately labeled and accounted for.
9. Assist with store operations: Occasionally assist with store operations such as cashiering, customer service, and merchandising tasks, as needed.
10. Adhere to company policies: Maintain confidentiality and adhere to all company policies and procedures, including safety protocols and dress code standards.
11. Provide exceptional customer service: Greet customers, answer questions, and assist with any inquiries or issues, always providing friendly and helpful service.
12. Meet deadlines: Meet all deadlines for processing incoming and outgoing shipments, ensuring timely and accurate flow of merchandise.
13. Train new team members: Provide training and support for new team members, ensuring they understand shipping and receiving procedures and expectations.
14. Continuously improve processes: Identify areas for improvement in shipping and receiving processes and provide suggestions to management for streamlining operations.
15. Maintain a positive attitude: Demonstrate a positive attitude and willingness to help and support team members, even during busy and challenging times.

According to JobzMall, the average salary range for a Shipping/Receiving Clerk in Winston-Salem, NC, USA is $28,000 - $38,000 per year. This may vary based on factors such as the company, experience level, and specific job responsibilities. Some employers may also offer benefits such as health insurance, retirement plans, and paid time off. It is important to research the specific job and company to get a more accurate salary estimate.

Shoe Carnival Inc. is an American retailer of family footwear. The company operates 419 stores throughout the midwest, south, and southeast regions. It was founded by David Russell in 1978 and is headquartered in Evansville, Indiana.