Skechers

Retail Product Specialist

Skechers

Plano, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of Skechers, where we strive to bring comfort and style to our customers through innovative footwear and apparel. We are currently seeking a passionate and knowledgeable Retail Product Specialist to join our team. As a Retail Product Specialist, you will play a crucial role in providing exceptional customer service, driving sales, and representing the Skechers brand. If you have a love for fashion, an eye for detail, and a strong understanding of retail operations, we would love to have you on our team. Join us and be a part of our mission to inspire and empower individuals through our products.

  1. Greet and welcome customers with a friendly and approachable demeanor.
  2. Provide exceptional customer service by engaging with customers, addressing their needs and concerns, and ensuring a positive shopping experience.
  3. Demonstrate expert knowledge of Skechers products, including features, benefits, and materials, to assist customers in making informed purchasing decisions.
  4. Drive sales by actively promoting and recommending products to customers, utilizing effective sales techniques and product knowledge.
  5. Maintain a deep understanding of current and upcoming product offerings, as well as industry trends, to effectively communicate with customers and drive sales.
  6. Maintain a clean and organized store environment, including ensuring product displays are neat and visually appealing.
  7. Process transactions accurately and efficiently using the store's POS system.
  8. Collaborate with team members and management to ensure inventory levels are accurate and adequate to meet customer demand.
  9. Act as a brand ambassador for Skechers, embodying the company's values and representing the brand positively.
  10. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
  11. Attend training sessions and product knowledge seminars to stay updated on new products and sales techniques.
  12. Adhere to all company policies and procedures, including but not limited to, store operations, loss prevention, and inventory management.
  13. Handle customer inquiries and complaints in a professional and timely manner, escalating to management when necessary.
  14. Collaborate with the visual merchandising team to ensure the store is visually appealing and displays are in line with company standards.
  15. Assist with receiving and processing shipments, and stock products on the sales floor as needed.
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Strong Knowledge Of Retail Sales And Customer Service: A Retail Product Specialist At Skechers Should Have Experience In The Retail Industry, With A Deep Understanding Of Sales Techniques And Customer Service Best Practices.

  • Excellent Communication Skills: The Ability To Effectively Communicate With Customers, Colleagues, And Management Is Crucial For A Retail Product Specialist. This Includes Both Verbal And Written Communication Skills.

  • Product Knowledge And Expertise: A Retail Product Specialist Should Have A Thorough Understanding Of All Skechers Products, Including Features, Benefits, And Target Market. This Knowledge Will Allow Them To Make Informed Recommendations To Customers And Provide Accurate Product Information.

  • Strong Organizational And Multitasking Skills: Retail Product Specialists Are Responsible For Managing Inventory, Stocking Shelves, And Assisting Customers, Among Other Tasks. The Ability To Prioritize, Multitask, And Stay Organized Is Essential For Success In This Role.

  • Passion For The Brand: Skechers Is A Well-Known And Respected Brand In The Retail Industry, And It Is Important For A Retail Product Specialist To Have A Genuine Passion For The Brand And Its Products. This Enthusiasm Will Translate To Better Sales And Customer Satisfaction.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Visual merchandising

  • Teamwork

  • Merchandising strategy

  • Product Promotion

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Product Specialist in Plano, TX, USA is between $25,000 and $45,000 per year. However, this can vary depending on factors such as the specific company, level of experience, and job responsibilities.

Additional Information
Skechers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 24th, 2024
Apply BeforeApril 2nd, 2025
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About Skechers

Skechers USA, Inc. is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992 and is now the third largest athletic footwear brand in the United States.

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