Southwest Airlines

Frequently Asked Questions about Southwest Airlines Careers

Looking for more information about Southwest Airlines, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

How do I apply for a job at Southwest Airlines?

To apply for a job at Southwest Airlines, you can visit their website at southwest.com and search for open positions by location and job type. You can also register for an account to save and track your job applications. Once you’ve found a job that interests you, you can click the “Apply Now” button to submit your resume and other required application materials.

What qualifications do I need to work at Southwest Airlines?

To work at Southwest Airlines, you must meet the minimum qualifications for the position you are applying to. Generally, this includes a high school diploma or GED, a valid driver's license, and the ability to pass a background check and drug test. Depending on the position, additional qualifications may be required, such as previous customer service experience, a college degree, or an aviation degree.

Are there any age restrictions for working at Southwest Airlines?

Yes, there are age restrictions for working at Southwest Airlines. Applicants must be at least 18 years old to be considered for a job.

Is there any training required to work at Southwest Airlines?

Yes, new employees at Southwest Airlines are required to complete several weeks of training in order to be qualified to work at the airline. This training covers topics such as customer service, safety procedures, and flight operations.

What benefits do Southwest Airlines employees receive?

Southwest Airlines employees receive a variety of benefits, including: - Competitive salaries and a 401(k) plan - Comprehensive medical, dental, and vision coverage - Paid vacation and holidays - Employee travel benefits - Employee discounts - Tuition reimbursement - Flexible spending accounts - Adoption assistance - Onsite fitness centers - Discounts on hotels, rental cars, and more

Is there a dress code for Southwest Airlines employees?

Yes, Southwest Airlines has a dress code policy for its employees. Employees must wear professional attire, including a collared shirt, slacks or skirt, closed-toe shoes and a jacket or blazer.

What types of jobs are available at Southwest Airlines?

At Southwest Airlines, there are a wide variety of career opportunities available. These include positions in customer service, flight operations, ground operations, maintenance, engineering, administration, finance, marketing, sales, reservations, customer relations, information technology, human resources, and more.

Does Southwest Airlines offer internships or apprenticeships?

Yes, Southwest Airlines offers internships and apprenticeships for college students and recent graduates. To learn about available opportunities, please visit the Career Opportunities page on their website.

How much does Southwest Airlines pay its employees?

Southwest Airlines does not disclose specific salary information for its employees. Salaries vary depending on the position, experience, location, and other factors.

What is the hiring process like at Southwest Airlines?

The hiring process at Southwest Airlines typically begins with applicants completing an online application and submitting a resume. After submitting the application, qualified applicants will be invited to take an online assessment. Depending on the job, applicants may be asked to participate in a phone or video interview. After the interview, applicants may be invited to an in-person interview with a hiring manager. If selected, applicants may complete a background check and drug test. After completing all the necessary steps in the process, potential hires may receive a job offer and complete onboarding paperwork.

How long does it take to get hired at Southwest Airlines?

The hiring process at Southwest Airlines can vary depending on the position and the time of year. Generally, it can take anywhere from two to four weeks from the time of the initial application to the time of the job offer.

Can I transfer to a different location with Southwest Airlines?

Yes, Southwest Airlines allows passengers to transfer to a different location. Customers can book a flight to their desired destination online or by calling the customer service line.

Does Southwest Airlines provide relocation assistance?

No, Southwest Airlines does not provide relocation assistance.

Are there any part-time job opportunities at Southwest Airlines?

Yes, there are part-time job opportunities at Southwest Airlines. Part-time roles are available in Customer Support, Ramp Agent, Flight Attendant, and other areas. We recommend visiting Southwest's Careers page to search and apply for available positions.

How does Southwest Airlines handle employee performance reviews?

Southwest Airlines uses a performance review system called Values Based Performance Evaluation (VBE). The VBE system focuses on the core values of Southwest Airlines and how those values are demonstrated in the employee’s performance. The performance review process is designed to help employees understand the expected standards of performance and how they can improve. During the review, managers provide feedback on how the employee is performing and how they can improve. The review includes both quantitative and qualitative measures. The final performance review includes ratings, comments, and goals for the upcoming year.

Does Southwest Airlines offer employee discounts?

Yes, Southwest Airlines does offer employee discounts. Eligible employees may receive discounts on airfare, hotel stays, car rentals, and more.

Does Southwest Airlines provide health benefits?

No, Southwest Airlines does not provide health benefits.

What type of retirement plans does Southwest Airlines offer?

Southwest Airlines offers a 401(k) plan, in addition to a Deferred Compensation Plan and a Retirement Savings Plan. The 401(k) plan allows participants to contribute up to 50 percent of their eligible compensation, up to a maximum of $18,000 in 2017. The Deferred Compensation Plan permits participants to contribute up to $18,000 each year. Employees may also invest up to $18,000 in the Retirement Savings Plan.

Does Southwest Airlines offer paid vacation time?

Yes, Southwest Airlines offers paid vacation time to its employees.

Does Southwest Airlines provide paid sick leave?

Yes, Southwest Airlines provides paid sick leave to its employees.