Desktop Support Technician

2702 Love Field Dr, Dallas, TX 75235, USA

Full-TimeDepends on ExperienceMid-LevelAssociate

Job Description

Responsible for implementation and support of desktop and mobile devices, applications, peripherals, network devices, airline specific equipment (Kiosk, Flight Information Display Systems), public address systems, and time clock equipment. Responsible for a broad scope of operational support and Install, Move, Add, and Change (IMAC) requests supporting the IT infrastructure in office environments, CS&S Centers, and airport locations. Perform preventative maintenance on operational equipment. Configures, installs, customizes, maintains, tests, and troubleshoots hardware systems with minimal direction. Provides bench repair, maintenance, troubleshooting, and configuration of IT equipment. Provides exceptional Customer Service to our Internal Customers. Provides packaging, unpacking, documentation, shipment, and receipt of equipment as needed for support of the enterprise.

Where is this job?

This job is located at 2702 Love Field Dr, Dallas, TX 75235, USA

Job Qualifications

Minimum 3 years PC Experience or equivalent knowledge on PC Repair required
Minimum 1 year networking experience, installing and troubleshooting network gear required.
A+ or equivalent knowledge required.
Able to adapt to an ever-changing environment.

Required Skills

MS Word
Active Directory
Customer Service skills
Troubleshooting skills
MS Excel skills
Effective Time Management

Soft Skills

Verbal communication
written communication
Problem-Solving
Attention to detail and accuracy
Multi tasker
Flexibility and adaptability
Driven for excellence

Compensation

According to JobzMall, the average salary range for a Desktop Support Technician in 2702 Love Field Dr, Dallas, TX 75235, USA is $17 - $22 per hour. This range is based on the salaries submitted by employers and the salaries of people currently working in the position.

Additional Information

Southwest Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJuly 30th, 2021

Apply BeforeMay 22nd, 2025

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