Operations Agent
Prepares dispatch release forms and collects weather reports from OTIS for the Crew. Arranges for fueling of aircraft as required. Prepares weight and balance forms. Advises Dispatch, FLIFO and Stations of flight departures / arrivals. Closes out flights; files and maintains accurate flight papers. Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers and special emergency cleaning. Operates boarding bridge, coordinates boarding and deplaning Customers. Works with Gate Agents in expediting the check in process, collects boarding passes and/or electronic boarding data, and verifies boarding counts. Responsible for ground security and assuring operations follow security procedures.
Must be at least 18 years of age
Two years of airline/military related work experience in ramp/operations/provisioning functions preferred
Able to work under pressure and handle many functions at once with many different offices
Need to be available to work a variety of shifts, including nights, weekends and holidays and overtime
Customer Service skills
Record Keeping Skills
Effective Time Management
Verbal communication
written communication
Problem-Solving
Attention to detail and accuracy
Multi tasker
Flexibility and adaptability
Driven for excellence
According to JobzMall, the average salary range for a Operations Agent in Ontario, CA 91761, USA is $38,400 - $51,200 per year. This range may vary depending on the company and the individual’s experience and qualifications.
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Southwest Airlines Co. is a major American airline headquartered in Dallas, Texas, and is the world's largest low-cost carrier.
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