Square

Bilingual Onboarding Support Specialist

Square

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking an enthusiastic and passionate Bilingual Onboarding Support Specialist to join our growing team at Square. This role is integral to ensuring our onboarding experience is as smooth and successful as possible, while providing world-class customer service.To be successful in this role, you will need to be bilingual in English and Spanish with excellent verbal and written communication skills. You should possess a strong customer service background, as well as experience with customer relationship management systems and technologies. A strong desire to help others and a passion for customer service excellence is essential.We are looking for someone who is organized and detail-oriented, with the ability to multi-task and manage competing priorities. You should be a quick learner, able to absorb and apply new information quickly, and have a strong sense of ownership for a job well done.We are looking for a team-oriented individual who is eager to contribute to the growth of our business. If you have a can-do attitude and work ethic and are excited to be part of a fast-paced and innovative environment, we would love to hear from you.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Written And Verbal Communication Skills In English And Spanish

  • Strong Knowledge Of Onboarding/Hr Processes And Procedures

  • Ability To Handle Confidential Information In A Professional Manner

  • Ability To Multi-Task And Prioritize Tasks Effectively

  • Proficiency With Microsoft Office (Word

  • Excel

  • Powerpoint)

  • Proven Organizational

  • Administrative And Problem Solving Skills

  • Ability To Work Independently And Collaboratively As Part Of A Team

  • Excellent Customer Service And Interpersonal Skills

Required Skills
  • Documentation

  • Onboarding

  • Training

  • Communication

  • Bilingual

  • Technical

  • Facilitation

  • Analytical

  • Problem-Solving

  • Adaptability

  • Organizational

  • Interpersonal

  • Time-Management

  • Customer-Service

  • Conflict-Resolution

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Bilingual Onboarding Support Specialist is between $50,000 and $70,000 per year. This salary range can vary depending on the company, location, and experience of the specialist.

Additional Information
Square is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 22nd, 2023
Apply BeforeMay 22nd, 2025
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About Square

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Founded in 2009 and headquartered in San Francisco, Square is currently available in the United States, Canada, Australia, UK, Japan, Ireland, France, and Spain. Square offices are located in San Francisco, Oakland, Seattle, New York, Atlanta, St. Louis, Scottsdale, Dublin, London, Toronto, Melbourne, and Tokyo.

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