Square is seeking an experienced, customer-focused Japanese Customer Support Specialist to join our dynamic and growing team. Our ideal candidate will have excellent communication skills, technical aptitude, and a passion for providing outstanding customer service.The Customer Support Specialist - Japanese will be responsible for providing timely and accurate responses to customer inquiries and requests in Japanese, as well as troubleshooting technical issues. Our successful candidate must be able to think on their feet and take initiative when it comes to customer service. In addition to providing excellent customer service, they must demonstrate a strong work ethic and a commitment to helping our customers succeed.The ideal candidate will have a minimum of two years of customer service experience and be fluent in Japanese, both written and spoken. They must be able to quickly learn and understand Square’s products and services and have the ability to adapt to new technologies. They must be organized and have strong problem-solving skills.If you are passionate about customer service and have the necessary qualifications, we would love to hear from you!
Ability To Work Independently
Ability To Multi-Task
Problem-Solving Skills
Customer Service Experience
Technical Aptitude
Fluency In Japanese
Excellent Written And Verbal Communication Skills In Japanese
Comfort Using Computers And Software
Communication
Listening
Customer Support
Empathy
Patience
Problem-Solving
Japanese
Interpersonal
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Support Specialist - Japanese is $35,000 to $50,000. This range may vary depending on the company and location.
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Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.
Founded in 2009 and headquartered in San Francisco, Square is currently available in the United States, Canada, Australia, UK, Japan, Ireland, France, and Spain. Square offices are located in San Francisco, Oakland, Seattle, New York, Atlanta, St. Louis, Scottsdale, Dublin, London, Toronto, Melbourne, and Tokyo.

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