
Senior Conversation Designer, Seller Experience
We are looking for an experienced Senior Conversation Designer to join our Seller Experience team at Square. As a Senior Conversation Designer, you will be responsible for developing and optimizing conversational user interfaces and language models to create engaging and personalized experiences for Square’s sellers.To be successful in this role, you should have a deep understanding of natural language processing, chatbot design, and AI/ML. You should also be an excellent communicator with a creative, analytical, and collaborative mindset.If you’re passionate about creating meaningful conversations, we’d love to hear from you!
Strong Communication Skills
Excellent Knowledge Of Conversational User Interface Design
Experience With Designing For Customer Service
Experience With Design Tools Such As Figma Or Sketch
Knowledge Of Natural Language Processing (Nlp) Or Ai-Powered Technologies
Experience With Customer Service And Support
Familiarity With Scripting And Dialogue Trees
Ability To Create Detailed Customer Journey Maps
Product Development
Prototyping
Interaction design
A/B testing
Analytics
User flows
Copywriting
Content Writing
UX Research
User testing
Problem-Solving
UI Design
product strategy
Conversation Design
Seller Experience
Communication
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
collaboration
Adaptability
Problem-Solving
Initiative
According to JobzMall, the average salary range for a Senior Conversation Designer, Seller Experience is $85,000 - $109,000 per year. This range is based on the salaries reported by employers that have posted job openings for this role on JobzMall.
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Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.
Founded in 2009 and headquartered in San Francisco, Square is currently available in the United States, Canada, Australia, UK, Japan, Ireland, France, and Spain. Square offices are located in San Francisco, Oakland, Seattle, New York, Atlanta, St. Louis, Scottsdale, Dublin, London, Toronto, Melbourne, and Tokyo.

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