Frequently Asked Questions about STARTEK Careers

Startek is a customer engagement and business process outsourcing company that provides services such as customer service, technical support, finance and accounting, and back-office and analytics solutions. The company operates in the US, India, the Philippines, and other countries.

Startek offers a variety of positions including customer service agents, technical support specialists, sales representatives, software engineers, quality assurance technicians, and project managers.

Startek is an international provider of customer care and business process outsourcing services. To work at Startek, applicants must have a high school diploma or equivalent. Additional qualifications may vary depending on the position, but may include experience in customer service, computer skills, and knowledge of relevant software.

To apply for a position at Startek, please visit their website and click on the "Careers" tab. From there, you can search for job openings that match your qualifications and apply directly online.

At Startek, we strive to create a positive, collaborative, and supportive work environment. We believe that everyone should be able to be their best in the workplace and we encourage collaboration and innovation. We are a people-focused company and are committed to providing our employees with the best possible experience. We seek to recognize and reward hard work and dedication, and foster a culture of mutual respect and appreciation. We strive to create a work environment where everyone can succeed and feel valued.

Hours vary by position and location. Generally, the workday begins at 8 a.m. and ends at 5 p.m., but some positions may require evening and weekend hours.

Startek offers competitive compensation, medical and dental benefits, 401(k) plan, paid time off, tuition reimbursement, and flexible spending accounts.

The dress code at Startek is typically business casual. This means collared shirts, dress pants, skirts, and dresses, and closed-toe shoes.

The amount of experience required to work at Startek will vary depending on the position you are applying for. Generally speaking, most entry-level roles do not require any prior experience, and many roles require at least some years of relevant experience.

Yes, Startek requires employees to have certain certifications depending on the role and the country you are working in. Some of the certifications include: Six Sigma Green Belt, Lean, ITIL, Contact Center Quality Assurance, and others.

The best way to communicate with Startek staff is through email or by phone. You can also contact them via their website and social media accounts.

Startek offers competitive salaries, depending on the role and location. Salaries typically range from $12.00 per hour to $30.00 per hour or more.

The best way to contact Startek is by phone. The customer service team can be reached at 888-768-7835 (U.S. and Canada) or 888-795-5874 (International). You can also reach the Startek team via email at [email protected].

Startek does not offer any job-shadowing opportunities. However, they do offer internships, which may provide you with the opportunity to gain insight into the job roles and duties of various positions.

The most important quality needed to succeed at Startek is the ability to work effectively as part of a team. Startek values collaboration and teamwork, and employees must be able to communicate and collaborate effectively to get the job done. Additionally, employees must be able to work quickly and efficiently in order to meet deadlines.

Startek provides a variety of training programs, including customer service, technical and troubleshooting, sales, and soft skills training. Additionally, Startek offers online training courses and certifications, in-person training seminars, and virtual training sessions.

Startek does not currently offer telecommuting or remote work options. However, depending on the specific job role and location, some roles may offer flexible work arrangements.

The hiring process at Startek typically begins with a resume and cover letter submission. After a review of the documents, applicants may be asked to complete a phone interview, a video interview, or an in-person interview. Depending on the position, there may also be a technical assessment, a skills assessment, or a background check. After an offer is accepted, Startek provides onboarding and training for all new hires.

Yes, Startek offers many opportunities for advancement. The company encourages employees to develop their skills and offers a variety of training and development programs. There are also opportunities to move up the career ladder into more senior positions.

Startek is a fast-paced, customer-focused environment. Employees are expected to be motivated and hardworking, and the focus is on providing excellent customer service. The company has a strong team-oriented culture and provides employees with a supportive and collaborative work environment. The company also encourages its employees to take initiative and think outside the box. Additionally, Startek offers competitive salaries, a comprehensive benefits package, and opportunities for career growth and advancement.