Stripe

Customer Service, International

Stripe

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Stripe, we are looking for a strong Customer Service, International professional to join our team. Our ideal candidate is an enthusiastic, customer-service oriented individual with excellent communication skills who is passionate about providing customer satisfaction on a global scale.We are seeking a candidate with strong customer service experience, preferably in an international setting, who has the ability to think quickly and solve problems on the spot. The ideal candidate will be comfortable working in a fast-paced environment and have a positive attitude.Candidates should have a minimum of two years of customer service experience in an international setting, with a proven track record of providing outstanding customer service. Fluency in a second language is highly desirable. The candidate should also have a strong understanding of international customer support best practices. Additionally, you must be familiar with the nuances of international customer support, including cultural differences, local customs, and language variations.We are looking for someone with a friendly, professional demeanor and excellent verbal and written communication skills. The ability to maintain a customer-focused attitude, even during difficult customer situations, is essential. A commitment to learning about Stripe’s services and products is also a must.If you have the qualifications we’re looking for and are ready to join a dynamic and innovative team, please apply now.

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Communication Skills

  • Fluent In English And At Least One Other Language

  • Understanding Of International Customer Needs

  • Experience With Customer Service Software And Platforms

  • Ability To Work Independently And Manage Workload Efficiently

  • Strong Problem-Solving And Conflict Resolution Skills

  • Excellent Organizational And Time-Management Skills

  • Ability To Handle Stress And Remain Professional In Challenging Situations

Required Skills
  • Communication

  • Negotiation

  • Listening

  • Empathy

  • Analytical

  • Patience

  • multilingual

  • Problem-Solving

  • Customer-focused

  • Adaptability

  • Organizational

  • Interpersonal

  • Diplomacy

  • Tech-Savvy

  • Cross-Cultural

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • Creative Thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service, International in New York, NY, USA is $26,700 to $66,000 per year. This range can vary depending on the company, the size of the company, and the individual's experience and education.

Additional Information
Stripe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 26th, 2023
Apply BeforeMay 22nd, 2025
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About Stripe

Stripe is a technology company based in San Francisco, California. Stripe's internet commerce platform provides tools for marketplaces, subscription services, e-commerce businesses and crowdfunding platforms. Millions of online businesses — including Pinterest, Warby Parker, Kickstarter, Instacart and Squarespace — use the platform to manage payments and structure online billing processes.

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