Stripe

Product Lead, Accounts

Stripe

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Stripe, we are looking for a highly motivated and experienced Product Lead to join our team. As the Product Lead for our Accounts team, you will play a crucial role in shaping the future of our financial products and services. You will be responsible for leading a team of talented individuals to develop and improve our account management tools and processes. We are seeking someone with a strong background in product management, a passion for creating innovative solutions, and a drive to continuously improve the customer experience. If you are a strategic thinker with excellent communication and leadership skills, we would love to hear from you.

  1. Lead the development and improvement of Stripe's financial products and services for the Accounts team.
  2. Manage a team of talented individuals to ensure efficient and effective execution of product goals.
  3. Create and implement product strategies, roadmaps, and timelines in alignment with overall company objectives.
  4. Collaborate with cross-functional teams, including engineering, design, and marketing, to ideate and deliver innovative solutions.
  5. Conduct market research and analysis to identify customer needs and industry trends to inform product development.
  6. Work closely with customers to gather feedback and incorporate it into product improvements.
  7. Monitor and analyze product performance metrics to identify areas for improvement and make data-driven decisions.
  8. Communicate product updates, progress, and priorities to stakeholders, including executives, team members, and customers.
  9. Stay up-to-date on industry developments and competitors' products to maintain a competitive edge.
  10. Mentor and coach team members to foster a culture of continuous improvement and growth.
  11. Collaborate with sales and marketing teams to develop effective product messaging and positioning.
  12. Ensure compliance with industry regulations and standards for financial products and services.
  13. Drive a customer-centric approach to product development, always prioritizing the customer experience.
  14. Represent Stripe and its products at industry events and conferences.
  15. Continuously seek ways to optimize processes and workflows to increase efficiency and effectiveness.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Extensive Experience In Product Management: A Successful Product Lead At Stripe Should Have A Proven Track Record Of Leading And Managing The Development And Launch Of Successful Products. This Includes Experience In Defining Product Strategies, Conducting Market Research, And Collaborating With Cross-Functional Teams.

  • Strong Understanding Of The Payments Industry: Stripe Is A Leading Technology Company In The Payments Industry, And A Product Lead Should Have A Deep Understanding Of This Industry. This Includes Knowledge Of Emerging Trends, Competitive Landscape, And Customer Needs In The Payments Space.

  • Excellent Project Management Skills: As A Product Lead, One Will Be Responsible For Driving The Development And Execution Of Multiple Projects Simultaneously. Therefore, Strong Project Management Skills, Including The Ability To Prioritize Tasks, Meet Deadlines, And Manage Resources Effectively, Are Crucial For Success In This Role.

  • Proven Leadership Skills: The Product Lead At Stripe Will Be Leading A Team Of Product Managers And Collaborating With Cross-Functional Teams, So Strong Leadership Skills Are Essential. This Includes The Ability To Inspire And Motivate Team Members, Provide Clear Direction And Guidance, And Foster A Collaborative And Inclusive Work Environment.

  • Technical Expertise: Stripe Is A Technology-Driven Company, And A Product Lead Should Have A Strong Technical Background And Understanding Of Software Development Processes. This Includes Experience With Agile Methodologies, Data Analytics, And Familiarization With Coding Languages And Tools.

Required Skills
  • Project Management

  • Data Analysis

  • Account Management

  • Business Development

  • Sales forecasting

  • Customer Relations

  • Market analysis

  • Stakeholder management

  • product strategy

  • Product Roadmap

  • Cross-Functional Collaboration

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Lead, Accounts in Chicago, IL, USA is $100,000 - $130,000 per year. This range can vary depending on the specific company, level of experience, and other factors such as bonuses and benefits. It is important to note that salaries can also vary significantly based on the industry and specific job responsibilities.

Additional Information
Stripe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 11th, 2024
Apply BeforeMay 22nd, 2025
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About Stripe

Stripe is a technology company based in San Francisco, California. Stripe's internet commerce platform provides tools for marketplaces, subscription services, e-commerce businesses and crowdfunding platforms. Millions of online businesses — including Pinterest, Warby Parker, Kickstarter, Instacart and Squarespace — use the platform to manage payments and structure online billing processes.

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