Stryker

Chargeback Analyst

Stryker

Irvine, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an analytical problem solver who's passionate about financial operations and helping businesses succeed? If so, Stryker is looking for you! We are looking for a Chargeback Analyst to join our team, and in this role you will be responsible for managing and resolving chargeback disputes with our customers.To succeed in this role, you must have a keen eye for detail and an understanding of financial operations and regulatory standards. You should have exceptional communication and problem-solving skills, and the ability to understand and interpret chargeback regulations. You must also be a self-starter with the ability to work independently and as part of a team.If you possess the above qualifications and you are motivated to join a fast-paced, customer-focused team environment, then we want to hear from you!

Responsibilities: • Analyze and resolve chargeback disputes for customers in a timely manner. • Interpret and adhere to chargeback regulations. • Maintain accurate records of all chargeback disputes. • Monitor and evaluate chargeback trends. • Identify and investigate fraud cases. • Proactively manage customer relationships. • Develop and implement strategies to minimize chargebacks. • Collaborate with other departments to ensure compliance with financial operations and regulatory standards. • Provide feedback and recommendations on chargeback policies and procedures. • Keep up-to-date with industry trends and best practices. • Provide training and support to internal teams on chargeback policies and procedures.

Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Strong Analytical Skills

  • Highly Organized And Detail-Oriented

  • Excellent Problem-Solving Skills

  • Ability To Manage Multiple Tasks Simultaneously

  • Knowledge Of Card Association Rules And Regulations

  • Ability To Work With Large Data Sets

  • Proficient In Microsoft Office (Excel/Word/Powerpoint)

  • Knowledge Of Chargeback Process And Dispute Resolution

Required Skills
  • Documentation

  • Research

  • Data Entry

  • Communication

  • Problem Solving

  • Negotiation

  • Quality Control

  • Reporting

  • Compliance

  • Risk Analysis

  • Analytics

  • Verification

  • Payment processing

  • Administrative

  • Reconciliation

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Chargeback Analyst in Irvine, CA, USA is $59,000 to $70,000. This range can vary depending on a variety of factors, such as experience, education, and certifications.

Additional Information
Stryker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 19th, 2023
Apply BeforeMay 22nd, 2025
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About Stryker

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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