Are you an analytical problem solver who's passionate about financial operations and helping businesses succeed? If so, Stryker is looking for you! We are looking for a Chargeback Analyst to join our team, and in this role you will be responsible for managing and resolving chargeback disputes with our customers.To succeed in this role, you must have a keen eye for detail and an understanding of financial operations and regulatory standards. You should have exceptional communication and problem-solving skills, and the ability to understand and interpret chargeback regulations. You must also be a self-starter with the ability to work independently and as part of a team.If you possess the above qualifications and you are motivated to join a fast-paced, customer-focused team environment, then we want to hear from you!
Responsibilities: • Analyze and resolve chargeback disputes for customers in a timely manner. • Interpret and adhere to chargeback regulations. • Maintain accurate records of all chargeback disputes. • Monitor and evaluate chargeback trends. • Identify and investigate fraud cases. • Proactively manage customer relationships. • Develop and implement strategies to minimize chargebacks. • Collaborate with other departments to ensure compliance with financial operations and regulatory standards. • Provide feedback and recommendations on chargeback policies and procedures. • Keep up-to-date with industry trends and best practices. • Provide training and support to internal teams on chargeback policies and procedures.
Strong Analytical Skills
Highly Organized And Detail-Oriented
Excellent Problem-Solving Skills
Ability To Manage Multiple Tasks Simultaneously
Knowledge Of Card Association Rules And Regulations
Ability To Work With Large Data Sets
Proficient In Microsoft Office (Excel/Word/Powerpoint)
Knowledge Of Chargeback Process And Dispute Resolution
Documentation
Research
Data Entry
Communication
Problem Solving
Negotiation
Quality Control
Reporting
Compliance
Risk Analysis
Analytics
Verification
Payment processing
Administrative
Reconciliation
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Chargeback Analyst in Irvine, CA, USA is $59,000 to $70,000. This range can vary depending on a variety of factors, such as experience, education, and certifications.
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Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.

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