Staff Technical Support Engineer

Greetings potential candidates!We're excited to announce an opening for a Staff Technical Support Engineer at Stryker. As a global leader in medical technology, we are dedicated to improving patient care and outcomes through innovative products and services. As a Staff Technical Support Engineer, you will play a crucial role in ensuring that our medical devices and equipment are functioning at their best, providing essential support to our customers and colleagues.We are looking for a highly skilled and motivated individual with a passion for problem-solving and a strong technical background. If you have a talent for troubleshooting, excellent communication skills, and a desire to make a difference in the healthcare industry, we encourage you to apply for this rewarding opportunity. Join our dynamic team and help us continue to revolutionize the world of medical technology.

1. Provide technical support to customers and colleagues for Stryker's medical devices and equipment.
2. Troubleshoot and diagnose technical issues with medical devices and equipment.
3. Collaborate with cross-functional teams to resolve technical issues and provide timely and effective solutions.
4. Communicate complex technical information to both technical and non-technical stakeholders.
5. Develop and maintain technical documentation and training materials for medical devices and equipment.
6. Stay up-to-date with industry trends and advancements in medical technology to continuously improve technical support practices.
7. Provide on-site support for installation, maintenance, and repair of medical devices and equipment.
8. Train and mentor junior technical support engineers.
9. Identify and escalate issues that require further attention or resources.
10. Continuously monitor and analyze customer feedback to identify areas for improvement.
11. Maintain a high level of professionalism and customer service while interacting with customers.
12. Adhere to company policies and procedures, including safety protocols.
13. Manage multiple tasks and priorities in a fast-paced, dynamic environment.
14. Collaborate with the sales team to provide technical expertise during customer interactions.
15. Represent Stryker in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Staff Technical Support Engineer in Mahwah, NJ 07430, USA is between $80,000 and $120,000 per year.

This salary range can vary depending on factors such as the specific company, years of experience, and education level. Some companies may offer higher salaries for candidates with advanced degrees or specialized skills, while others may offer lower salaries for entry-level positions.

It is also important to consider the cost of living in Mahwah, NJ when evaluating this salary range. The cost of living in Mahwah is higher than the national average, which may factor into the salary offered for this position.

Overall, the average salary range for a Staff Technical Support Engineer in Mahwah, NJ is competitive and can provide a comfortable living for individuals with the necessary skills and experience.

Stryker Corp. is engaged in providing medical technology products and services. It operates through the following segments: Orthopaedics, MedSurg and Neurotechnology and Spine. The Orthopaedics segment provides reconstructive and trauma implant systems. The Medsurg segment deals with surgical instruments and equipment, endoscopy, patient handling, and reprocessed medical devices. The Neurotechnology and Spine segment pertains to spinal implants and neurovascular products.