

Frequently Asked Questions about Sun Life Financial Careers
Looking for more information about Sun Life Financial, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What is Sun Life Financial?
Sun Life Financial is a financial services company that provides insurance, investments, and pension products to individuals and businesses across Canada, the United States, and other countries around the world. The company has been in business for over 150 years and is among the leading providers of financial security and protection in the world. Sun Life Financial's services range from life insurance to mutual funds and group retirement products.
- What kind of jobs are available at Sun Life Financial?
Sun Life Financial offers a wide range of career opportunities in areas such as insurance, investments, technology, operations, sales, marketing, customer service, finance, and human resources.
- What qualifications do I need to work at Sun Life Financial?
In order to work at Sun Life Financial, you will need a Bachelor's degree in a relevant field, such as finance, economics, or accounting. Additionally, you may need a minimum of one to two years' experience in a financial services or related field. Depending on the role, specific certifications or licensing may also be required.
- What is the work culture like at Sun Life Financial?
At Sun Life Financial, we strive to create an environment where everyone can be their authentic self. We value collaboration and respect, and our culture is one that celebrates diversity and inclusion. We have a “can do” attitude, and believe in empowering our people to make a positive difference in the lives of our customers, clients, and communities.
- What types of benefits does Sun Life Financial offer?
Sun Life Financial offers a variety of benefits for its customers, including retirement and savings plans, health and dental insurance, life insurance, disability coverage, and investments. The company also offers financial planning services, estate planning services, and group benefits.
- What kind of training will I receive at Sun Life Financial?
Sun Life Financial offers a variety of training opportunities for employees, including in-person, online, and on-the-job training. Depending on the specific role, employees may receive training in financial planning, product knowledge, sales techniques, software applications, and customer service. Additionally, Sun Life offers a range of professional development courses, webinars, and seminars designed to help employees expand their knowledge and skills.
- What are the most important skills for success at Sun Life Financial?
1. Strong Communication Skills: Being able to effectively communicate with others is critical to success at Sun Life Financial. This includes the ability to listen carefully, understand complex topics, and explain them in a clear and concise way. 2. Interpersonal Skills: Having the ability to build relationships and collaborate with colleagues is essential for success at Sun Life Financial. This includes being able to work well in teams, show empathy, and be a leader. 3. Analytical Skills: Sun Life Financial requires its employees to have strong analytical skills, including the ability to interpret data and draw meaningful conclusions. 4. Problem-Solving Skills: Sun Life Financial encourages its employees to be creative and think outside the box. They should be able to identify problems and find innovative solutions. 5. Technical Skills: Understanding the technical aspects of Sun Life Financial’s products and services is essential for success. This includes understanding the different types of financial products, the regulatory environment, and the technology used.
- How can I learn more about Sun Life Financial?
There are several ways to learn more about Sun Life Financial. The company has an official website and blog which regularly provide updates about the company and its products. Additionally, the company has a YouTube channel and social media accounts where you can find more information. Additionally, customers can contact Sun Life Financial's customer service department for more information about the company and its products.
- Do I need prior experience to get a job at Sun Life Financial?
Sun Life Financial does not require prior experience for most of their job openings. However, some positions may require specific experience or certifications. It is important to carefully read the job description when applying for a position to ensure you meet the necessary requirements.
- What is the salary range for jobs at Sun Life Financial?
The salary range for jobs at Sun Life Financial will depend on the role, experience, and location. Generally, salaries at Sun Life Financial range from $35,000 to $100,000 per year.
- Is there room for career advancement at Sun Life Financial?
Yes, Sun Life Financial offers many opportunities for career advancement. Sun Life Financial is committed to helping its employees reach their full potential and offers a variety of career paths and job opportunities. Employees can move up through the company, take on more responsibility, and gain new skills.
- What kind of resources are available to employees at Sun Life Financial?
Sun Life Financial provides a variety of resources to its employees, including online learning modules, development programs, webinars, workshops, conferences, mentoring opportunities, and on-site career counseling. Additionally, the company offers a range of benefits, such as health and dental coverage, retirement plans, and discounts on products and services. Sun Life Financial also provides its employees with access to mental health initiatives, such as mindfulness meditation, yoga, and financial wellness programs.
- What is the dress code at Sun Life Financial?
The dress code at Sun Life Financial is business casual. This includes dress slacks, dress shirts, skirts, blouses, dress shoes, and similar dressy attire. Jeans, T-shirts, and casual shoes are not typically allowed.
- Are there opportunities to work remotely at Sun Life Financial?
Yes, Sun Life Financial offers its employees the opportunity to work remotely in some roles.
- What is the best way to apply for a job at Sun Life Financial?
The best way to apply for a job at Sun Life Financial is to go to the company's website and search for job openings. Once you have identified suitable opportunities, you can apply directly to the position through the website. Be sure to include a cover letter, resume, and any additional materials (such as writing samples, reference letters, etc.) that may be required.
- How do I know if I am a good fit for Sun Life Financial?
The best way to determine if Sun Life Financial is the right fit for you is to research the company and its offerings. Consider factors such as its values, culture, and benefits packages. It is also important to make sure that the job you are applying for aligns with your interests and skills. Finally, make sure to read reviews of the company and speak to current employees to gain a better understanding of what it is like to work there.
- What is the interview process like for Sun Life Financial?
The interview process for Sun Life Financial typically involves an initial phone interview, followed by an in-person interview. During the phone interview, the interviewer will ask questions about your professional experience, education, and skills. During the in-person interview, you may be asked to participate in a group interview, a behavioral interview as well as a technical interview. The interviewer may also ask you to provide examples of past work experiences. After the in-person interview, the interviewer may provide you with an offer or ask you to complete additional testing or an online assessment.
- What is the onboarding process like for Sun Life Financial?
The onboarding process for Sun Life Financial typically begins with an initial phone interview to assess the applicant's qualifications, followed by an in-person interview. After a successful interview, candidates may be asked to complete a skills assessment, background check, and other requirements. Once all of these steps are completed, new employees are typically provided with a welcome package that outlines their benefits and any additional paperwork they may need to complete.
- What kind of technology does Sun Life Financial use?
Sun Life Financial uses a wide range of technologies, including artificial intelligence, blockchain, data analytics, cloud computing, mobile applications, and cyber security. They also use predictive analytics to support actuarial services and provide customer insights. Additionally, the company has adopted a number of modern technologies to improve customer experience and streamline operations, such as robotic process automation and robotic process orchestration.
- How long does it take to hear back from Sun Life Financial?
Sun Life Financial typically responds to inquiries within one business day.