At Synovus, we are looking for a highly motivated Compliance Complaints Risk Specialist to join our team. We are looking for an individual who is eager to use their knowledge and experience to ensure the accuracy and integrity of our compliance and complaints risk management processes. The ideal candidate should be a self-starter with excellent problem-solving and organizational skills, as well as the ability to multi-task and work under tight deadlines. This individual should have a strong understanding of risk management, including identifying, assessing, and mitigating risk. Additionally, the candidate should have a deep knowledge of applicable laws and regulations, as well as a commitment to compliance and ethics. We are looking for someone with an eye for detail and a passion for helping others. If this sounds like you, we would love to hear from you.
Responsibilities:
- Ensure the accuracy and integrity of the company’s compliance and complaints risk management processes.
- Identify, assess, and mitigate risk associated with compliance and complaints.
- Monitor and analyze laws and regulations to ensure compliance.
- Develop and implement policies and procedures to ensure compliance and ethics.
- Maintain records of compliance activities and any related complaints.
- Troubleshoot compliance issues and provide solutions in a timely manner.
- Investigate complaints and respond to inquiries regarding compliance and complaints.
- Create reports and present findings to relevant stakeholders.
- Participate in training sessions and other educational activities to stay abreast of trends in the industry.
- Work collaboratively with other departments to ensure compliance.
Excellent Communication And Customer Service Skills
Bachelor's Degree In Business/Finance/Accounting
+ Years Of Experience In Compliance Or Risk Management
Knowledge Of Banking Laws And Regulations
Ability To Interpret And Analyze Financial Data
Knowledge Of Risk Management Principles
Ability To Develop And Maintain Effective Relationships With Stakeholders
Proficiency With Computer Software Programs.
Documentation
Risk Management
Banking
Data Analysis
Problem Solving
Auditing
customer service
Reporting
Compliance
Analysis
Compliance monitoring
Legal
Investigation
Complaints Handling
Policy Assessment
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Compliance Complaints Risk Specialist is between $45,000 and $86,000 depending on experience. This salary range can vary significantly depending on the specific role, the employer, and the geographic location. Additionally, the salary range may be affected by factors such as the size of the company, the industry, and the overall economic conditions of the region.
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The Synovus Financial Corporation, formerly the Columbus Bank and Trust Company, is a financial services company with approximately $45 billion in assets based in Columbus, Georgia.

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