Synovus is seeking an experienced and motivated High Risk Customer Review Specialist to join our team. In this role, you will be responsible for conducting comprehensive reviews of customers and entities to ensure compliance with Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations. The ideal candidate will have excellent written and verbal communication skills, a strong attention to detail, and an understanding of the financial services industry. If you are looking for an opportunity to make an impact in a high-growth and fast-paced environment, this could be the perfect role for you.
Responsibilities:
- Develop and implement processes and procedures for conducting comprehensive reviews of customers and entities to ensure compliance with BSA and AML regulations.
- Utilize customer databases and other sources of information to identify any suspicious activity and report findings to relevant parties.
- Monitor customer activity to identify potential money laundering and other suspicious activities.
- Prepare reports and summaries of customer reviews and risk assessments.
- Prepare and submit Suspicious Activity Reports (SARs) to the Financial Crimes Enforcement Network (FinCEN).
- Assist with the development and implementation of risk-based policies and procedures.
- Participate in internal and external audits, as needed.
- Maintain awareness of current trends and changes in the financial services industry and regulations regarding BSA and AML compliance.
- Provide guidance and support to colleagues and other departments on BSA and AML compliance requirements.
- Respond to customer inquiries and complaints, as needed.
Excellent Analytical And Problem Solving Skills
Strong Customer Service And Communication Skills
Ability To Identify And Mitigate Risks
Ability To Work With Sensitive Data And Information
Knowledge Of And Experience With Banking Regulations And Compliance
Proficient In Microsoft Office Applications
Ability To Work Independently And Multi-Task
At Least Years Of Experience In Banking Or Related Financial Services
Documentation
Financial Analysis
Data Analysis
Time Management
Attention to detail
Problem Solving
Negotiation
customer service
Analytical Thinking
Reporting
Compliance
Risk assessment
Interpersonal Communication
Interviewing
Regulatory Knowledge
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a High Risk Customer Review Specialist is between $45,000 and $75,000 per year. The salary range may vary depending on the size of the company, the location, the experience of the specialist, and the level of responsibility. The salary range also includes bonuses and other forms of compensation.
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The Synovus Financial Corporation, formerly the Columbus Bank and Trust Company, is a financial services company with approximately $45 billion in assets based in Columbus, Georgia.

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