Synovus

High Risk Customer Review Specialist

Synovus

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Synovus is seeking an experienced and motivated High Risk Customer Review Specialist to join our team. In this role, you will be responsible for conducting comprehensive reviews of customers and entities to ensure compliance with Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations. The ideal candidate will have excellent written and verbal communication skills, a strong attention to detail, and an understanding of the financial services industry. If you are looking for an opportunity to make an impact in a high-growth and fast-paced environment, this could be the perfect role for you.

Responsibilities:

  1. Develop and implement processes and procedures for conducting comprehensive reviews of customers and entities to ensure compliance with BSA and AML regulations.
  2. Utilize customer databases and other sources of information to identify any suspicious activity and report findings to relevant parties.
  3. Monitor customer activity to identify potential money laundering and other suspicious activities.
  4. Prepare reports and summaries of customer reviews and risk assessments.
  5. Prepare and submit Suspicious Activity Reports (SARs) to the Financial Crimes Enforcement Network (FinCEN).
  6. Assist with the development and implementation of risk-based policies and procedures.
  7. Participate in internal and external audits, as needed.
  8. Maintain awareness of current trends and changes in the financial services industry and regulations regarding BSA and AML compliance.
  9. Provide guidance and support to colleagues and other departments on BSA and AML compliance requirements.
  10. Respond to customer inquiries and complaints, as needed.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Analytical And Problem Solving Skills

  • Strong Customer Service And Communication Skills

  • Ability To Identify And Mitigate Risks

  • Ability To Work With Sensitive Data And Information

  • Knowledge Of And Experience With Banking Regulations And Compliance

  • Proficient In Microsoft Office Applications

  • Ability To Work Independently And Multi-Task

  • At Least Years Of Experience In Banking Or Related Financial Services

Required Skills
  • Documentation

  • Financial Analysis

  • Data Analysis

  • Time Management

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Analytical Thinking

  • Reporting

  • Compliance

  • Risk assessment

  • Interpersonal Communication

  • Interviewing

  • Regulatory Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a High Risk Customer Review Specialist is between $45,000 and $75,000 per year. The salary range may vary depending on the size of the company, the location, the experience of the specialist, and the level of responsibility. The salary range also includes bonuses and other forms of compensation.

Additional Information
Synovus is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 1st, 2023
Apply BeforeMay 22nd, 2025
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About Synovus

The Synovus Financial Corporation, formerly the Columbus Bank and Trust Company, is a financial services company with approximately $45 billion in assets based in Columbus, Georgia.

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