Desktop Support Technician
You will be focused on supporting the local area network infrastructure in the areas of desktop workstation deployment, moves, adds, changes, software distribution, support and general troubleshooting. Deploys computer workstations or notebooks, completes moves and setup of computer peripherals. Image computer systems in a timely manner. Help unload pallets with PC or monitors and move to another location for cleanup and configuration. Basic software installs and troubleshooting Ship PCs and systems to new employees. Trouble tickets and work orders as assigned. Performs other related duties within a timely manner as assigned. Imaging PC using SCCM.
Pursuing minimum of a 2 year associate or technical degree in CIS or an equivalent combination of education required
Experience installing, configuring and troubleshooting Windows operating systems
Experience navigating and troubleshooting software on Windows Vista, Windows 8.1 and Windows 10 Operating Systems.
MS Excel
MS Word
Record keeping
Troubleshooting skills
Time Management Skills
Verbal communication
Driven and self-motivated
Prioritizing skills
written communication
Organization Skills
Adaptability
Attention to detail and accuracy
According to JobzMall, the average salary range for a Desktop Support Technician in 16610 N Black Canyon Hwy, Phoenix, AZ 85053, USA is $32,000 - $45,000 per year. This salary range is based on salaries reported by JobzMall employers.
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TTEC is an American business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982. As of 2019, TTEC has about 50,000 employees, operating in 24 countries.
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