
Manager - High End Customer Experience Service Delivery
Work daily to improve processes and performance that enhance bottom line results. Manage to TTEC key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Create and maintain a positive work environment! Manage day‐to‐day operations and deliverables. Actively manage the staff, support, motivate and retain an outstanding team. Manage the communication. Escalate system level issues to the appropriate systems/IT support/vendor team. Ensure compliance with TTEC 's processes and tools, system changes.
Ability to lead and partner successfully with teams, management and client
Technology acumen and reporting
Call center experience
Time Management
Team Management
Follow-through skills
Coaching and mentoring skills
Multitasking
Verbal communication
written communication
Organizational skills
Detailed Planning
According to JobzMall, the average salary range for a Manager - High End Customer Experience Service Delivery in 260 Jimmy Ann Dr, Daytona Beach, FL 32114, USA is between $60,000 and $80,000. This range may vary depending on other factors such as experience, education, certifications, and other qualifications.
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TTEC is an American business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982. As of 2019, TTEC has about 50,000 employees, operating in 24 countries.

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