Welcome to The Hertz Corporation, a leading global car rental company with over 10,000 locations worldwide. We are currently seeking a highly motivated and experienced individual to join our team as a Branch Manager. In this role, you will be responsible for overseeing the daily operations of our branch, ensuring exceptional customer service, and driving business growth. We are looking for a dynamic and results-driven individual with a proven track record in leadership, sales, and customer service. If you are a self-starter with a passion for delivering exceptional experiences and have the qualifications we are looking for, we invite you to join our team and grow with us.
- Oversee the daily operations of the branch and ensure that all tasks are completed efficiently and effectively.
- Provide exceptional customer service by addressing any customer concerns or issues in a timely and professional manner.
- Develop and implement strategies to drive business growth and increase revenue.
- Monitor and analyze branch performance, identify areas for improvement, and implement corrective actions.
- Train, mentor, and motivate branch employees to achieve their goals and provide excellent customer service.
- Develop and maintain relationships with corporate clients and identify opportunities for business expansion.
- Ensure compliance with company policies and procedures, as well as all applicable laws and regulations.
- Prepare and present regular reports on branch performance to senior management.
- Manage and maintain branch budget, including expenses, inventory, and staffing.
- Stay updated on industry trends and competition to make informed decisions for the branch.
- Collaborate with other branches and departments within the company to achieve overall company objectives.
- Represent The Hertz Corporation in a professional and positive manner at all times.
- Continuously seek ways to improve processes and procedures to increase efficiency and customer satisfaction.
- Perform other related duties as assigned by senior management.
Extensive Experience In Management And Leadership: The Ideal Candidate For A Branch Manager At The Hertz Corporation Should Have A Proven Track Record Of Successfully Managing And Leading A Team. This Includes Experience In Setting And Achieving Sales Targets, Creating And Implementing Operational Plans, And Handling Employee Performance And Development.
Strong Customer Service Skills: As A Branch Manager, You Will Be Responsible For Ensuring Excellent Customer Service At All Times. This Requires Strong Communication And Interpersonal Skills, As Well As The Ability To Handle Difficult Situations And Resolve Customer Complaints Effectively.
Financial Management Skills: The Hertz Corporation Is A Large Company With Multiple Branches, And The Branch Manager Is Responsible For Managing The Financial Performance Of Their Assigned Branch. This Includes Budgeting, Forecasting, And Analyzing Financial Data To Make Informed Decisions That Drive Profitability.
Knowledge Of The Rental Car Industry: While Not A Requirement, Having A Strong Understanding Of The Rental Car Industry And Its Trends Can Greatly Benefit A Branch Manager At The Hertz Corporation. This Includes Knowledge Of Competitors, Market Trends, And Customer Preferences.
Bachelor's Degree In Business Administration Or Related Field: A Bachelor's Degree In Business Administration Or A Related Field Is Preferred For This Role. This Education Provides A Strong Foundation In Management Principles And Business Operations, Which Are Essential For Success As A Branch Manager At The Hertz Corporation.
Strategic Planning
Communication
Time Management
Marketing
Leadership
Conflict Resolution
customer service
Team Building
Financial Management
Sales management
Problem-Solving
Performance evaluation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Branch Manager in Newark, NJ, USA is $71,500 - $110,000 per year. This range can vary depending on factors such as the size and type of the company, years of experience, and performance bonuses.
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The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.
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