
Customer Service and Sales Representative
Are you a people-oriented individual with a passion for delivering exceptional customer service and driving sales? Look no further, as The Hertz Corporation is seeking a dynamic and motivated Customer Service and Sales Representative to join our team! In this role, you will have the opportunity to interact with customers from all walks of life, providing them with a positive and memorable experience while promoting our products and services. If you have excellent communication skills, a positive attitude, and a drive for success, we want to hear from you! Join our team and be a part of a global leader in the car rental industry.
- Provide exceptional customer service to all clients, ensuring their needs are met and exceeded.
- Utilize strong communication skills to interact with customers and promote Hertz products and services.
- Build and maintain strong relationships with customers to encourage repeat business and loyalty.
- Proactively identify and address customer needs and concerns, offering solutions and ensuring satisfaction.
- Meet and exceed sales targets by effectively promoting and upselling products and services.
- Stay updated on Hertz products, services, and policies in order to accurately inform and assist customers.
- Handle customer inquiries, complaints, and escalations in a timely and professional manner.
- Maintain a positive and professional attitude at all times, representing the Hertz brand and values.
- Collaborate with team members and managers to ensure a smooth and efficient customer service and sales process.
- Follow company procedures and guidelines to uphold quality standards and ensure customer satisfaction.
- Continuously seek opportunities to improve the customer experience and sales performance.
- Maintain accurate and organized records of customer interactions and sales transactions.
- Adhere to company policies and regulations, including safety and security protocols.
- Attend training and development programs to enhance knowledge and skills.
- Embrace a team-oriented and results-driven mindset to contribute to the overall success of the company.
Excellent Communication Skills: A Customer Service And Sales Representative At The Hertz Corporation Must Possess Strong Communication Skills To Effectively Interact With Customers And Promote Services.
Sales Experience: Previous Experience In Sales Is A Must For This Role As The Representative Will Be Responsible For Promoting And Selling Hertz Services And Products To Customers.
Customer Service Oriented: The Ideal Candidate Should Have A Strong Customer Service Orientation And Be Able To Handle Customer Inquiries, Complaints, And Provide Solutions In A Professional And Timely Manner.
Knowledge Of The Automotive Industry: A Thorough Understanding Of The Automotive Industry, Including Car Rental Services And Rental Policies, Is Crucial For This Role.
Computer Skills: The Hertz Corporation Utilizes Various Computer Systems And Software For Sales And Customer Service Purposes. The Candidate Should Have A Good Understanding Of These Systems And Be Able To Use Them Effectively.
Communication
Time Management
Product knowledge
Multitasking
Negotiation
Conflict Resolution
customer service
Active listening
Teamwork
Computer skills
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Customer Service and Sales Representative in New York, NY, USA is $30,000 - $55,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and industry. It is best to research and compare salaries for similar positions in the area to get a more accurate estimate.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started