Customer Service Associate

Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for you to join our team at The Hertz Corporation as a Customer Service Associate. In this role, you will have the opportunity to interact with customers and make a positive impact on their experience with our company. We are looking for individuals who possess excellent communication skills, a strong attention to detail, and a desire to go above and beyond for our customers. If this sounds like you, we encourage you to apply and become a part of our dedicated and customer-centric team.

• Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Address customer inquiries and concerns promptly and effectively, striving to exceed their expectations
• Maintain a thorough understanding of company products and services to accurately answer customer questions and provide recommendations
• Process rental transactions accurately and efficiently, including completing all necessary paperwork and collecting payments
• Collaborate with team members to ensure a smooth and efficient rental process for customers
• Uphold company policies and procedures, including adhering to safety and security protocols
• Maintain a clean and organized work environment to ensure a positive and welcoming experience for customers
• Continuously strive to improve customer satisfaction by actively listening to feedback and implementing necessary changes
• Attend and participate in training sessions to stay up-to-date on company policies, procedures, and products
• Demonstrate a strong work ethic and commitment to providing exceptional customer service at all times

According to JobzMall, the average salary range for a Customer Service Associate in Scottsdale, AZ, USA is $27,000 - $36,000 per year. However, this can vary depending on factors such as the specific company, job responsibilities, and experience level. Some Customer Service Associates may also receive benefits such as health insurance and paid time off.

The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.