Operations Clerk
Welcome to The Hertz Corporation, a global leader in the car rental industry! We are currently seeking a motivated and detail-oriented individual to join our team as an Operations Clerk. As an Operations Clerk, you will play a crucial role in ensuring the smooth and efficient operations of our company. This is a great opportunity for someone who is organized, customer-focused, and thrives in a fast-paced environment. If you have a passion for providing exceptional service and possess the necessary qualifications, we want to hear from you!
- Greet and welcome customers in a warm and professional manner.
- Assist in managing the day-to-day operations of the company.
- Maintain accurate records of customer transactions and rental agreements.
- Coordinate with other team members to ensure efficient and timely service delivery.
- Answer customer inquiries and provide information about rental policies and procedures.
- Process rental reservations and ensure proper documentation is completed.
- Monitor and update vehicle availability and ensure proper maintenance and repairs are scheduled.
- Collaborate with other departments to resolve any customer issues or concerns.
- Uphold company policies and procedures to ensure a safe and positive experience for customers.
- Assist in inventory management and ordering of supplies.
- Keep track of expenses and assist in budget management.
- Maintain a clean and organized work environment.
- Adhere to all safety regulations and guidelines.
- Continuously seek ways to improve and streamline operations processes.
- Provide exceptional customer service and handle customer complaints or issues in a professional and efficient manner.
Proficient In Microsoft Office Suite: The Operations Clerk Should Have Strong Computer Skills And Be Familiar With Programs Such As Microsoft Excel, Word, And Outlook.
Excellent Communication Skills: As An Operations Clerk, It Is Important To Have Strong Verbal And Written Communication Skills To Effectively Communicate With Both Internal And External Stakeholders.
Attention To Detail: The Hertz Corporation Values Attention To Detail And Accuracy In Their Operations. The Operations Clerk Should Be Detail-Oriented And Able To Identify And Resolve Any Discrepancies.
Multi-Tasking Abilities: The Operations Clerk Should Be Able To Handle Multiple Tasks And Prioritize Their Workload In A Fast-Paced Environment. This May Include Answering Phone Calls, Responding To Emails, And Processing Paperwork.
Previous Experience In A Similar Role: The Ideal Candidate For This Position Should Have Previous Experience In A Similar Role, Such As A Data Entry Clerk Or Administrative Assistant. This Will Ensure They Have A Strong Understanding Of The Responsibilities And Expectations Of The Job.
Data Entry
Inventory Management
Communication
Time Management
Microsoft Office
Multitasking
Attention to detail
Problem Solving
Organizational Skills
customer service
Record keeping
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Clerk in Sunnyvale, CA, USA is $38,000 - $45,000 per year. This salary range may vary depending on the specific job duties, experience level, and company size. Additionally, benefits and bonuses may also be included in the total compensation package for this position.
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The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.
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