Operations Clerk

Welcome to The Hertz Corporation, a global leader in the car rental industry with a passion for providing exceptional customer service. We are currently seeking a highly organized and detail-oriented Operations Clerk to join our team. In this role, you will play a vital part in ensuring the smooth and efficient running of our operations, supporting both our customers and internal teams. If you are a proactive and adaptable individual with a strong work ethic and a desire to learn and grow, we encourage you to apply for this exciting opportunity.

1. Greet and welcome customers in a friendly and professional manner.
2. Assist customers with their rental inquiries and provide accurate and timely information.
3. Process rental agreements, payments, and returns accurately and efficiently.
4. Maintain accurate records of rental transactions and inventory.
5. Coordinate with other departments to fulfill customer requests and resolve issues.
6. Monitor and maintain the appearance and functionality of rental vehicles.
7. Collaborate with team members to ensure efficient and effective workflow.
8. Follow company policies and procedures to ensure a safe and secure work environment.
9. Keep updated on company products, services, and policies to provide accurate information to customers.
10. Handle customer complaints and escalate to management if necessary.
11. Perform administrative tasks such as filing, data entry, and report generation.
12. Support management in implementing process improvements to enhance efficiency and customer satisfaction.
13. Maintain a positive attitude and provide exceptional customer service at all times.
14. Attend training sessions and workshops to improve knowledge and skills.
15. Keep the work area clean, organized, and well-stocked with supplies.

According to JobzMall, the average salary range for a Operations Clerk in Santa Monica, CA, USA is $34,000 - $50,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries or additional benefits such as bonuses, healthcare, or retirement plans. It is also important to consider the cost of living in Santa Monica, as this can affect the overall salary and purchasing power.

The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., is an American car rental company based in Estero, Florida, that operates 10,200 corporate and franchisee locations internationally. Their brands are: Hertz, Hertz Local Edition, Hertz Car Sales, Donlen, Dollar Car Rental, Thrifty Car Rental, and Firefly Car Rental.