Account Manager

The Trade Desk is looking for an experienced, customer-focused Account Manager to join our team and help us provide outstanding service to our clients. As an Account Manager, you will be responsible for developing and managing client relationships, providing guidance and solutions, and ensuring overall satisfaction. To be successful in this role, you must have excellent interpersonal and communication skills, a deep understanding of customer service, and a proven track record of success in account management. Our ideal candidate is a highly organized professional with a positive attitude and a passion for helping others succeed. If this sounds like you, then we'd love to hear from you!

Responsibilities:

1. Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
2. Provide guidance and solutions to clients to meet their needs.
3. Follow up with clients after successful sales to ensure customer satisfaction.
4. Work closely with other departments to ensure a smooth customer experience.
5. Troubleshoot customer issues and resolve them in a timely and efficient manner.
6. Track customer service performance and suggest improvements.
7. Monitor customer feedback and take action to improve customer experience.
8. Prepare reports and presentations for internal stakeholders.
9. Maintain an up-to-date understanding of competitors and their services.
10. Participate in sales and marketing activities to increase customer base.

According to JobzMall, the average salary range for a Account Manager in Denver, CO, USA is $45,837 - $80,966. The salary will vary depending on the experience, qualifications, and employer.

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