Frequently Asked Questions about Tillys Careers
Looking for more information about Tillys, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What types of jobs are available at Tillys?
Tillys offers a variety of positions in their retail stores, e-commerce, and corporate offices. Retail jobs include store associate, sales lead, assistant store manager, and store manager. Corporate office jobs include positions in finance, marketing, IT, human resources, and customer service. E-commerce jobs include warehouse associate, fulfillment and logistics, customer service, and marketing.
- What is the hiring process like at Tillys?
The hiring process at Tillys typically begins with an online application. After submitting the application, applicants may be invited to participate in a phone interview or a video interview. Depending on the applicant's qualifications, they may then be invited to an in-person interview with a hiring manager. Following the interview, applicants may be asked to complete a background check, drug screening, and reference checks. After all of these steps have been completed, a job offer may be extended.
- How do I apply for a job at Tillys?
To apply for a job at Tillys, you can visit the company's website and search for available positions. You can then create an account and submit an online application. You may also be able to apply in-store if there are any openings.
- Is there a minimum age requirement to work at Tillys?
Yes, the minimum age requirement to work at Tillys is 16 years old.
- What qualifications do I need to work at Tillys?
Tillys typically looks for candidates who possess a high school diploma or equivalent, as well as retail and customer service experience. Additionally, they may require candidates to possess specific knowledge or skills related to the position they are applying for.
- What skills are needed to work at Tillys?
Tillys is looking for driven, customer-focused individuals with excellent communication and interpersonal skills. Candidates should also demonstrate a good understanding of fashion trends and have a passion for providing exceptional customer service. Other skills that would be beneficial in a role at Tillys include strong organizational skills, a high level of attention to detail, and the ability to multitask.
- What kind of training is provided to employees at Tillys?
Tillys offers a variety of employee training programs, both online and in-person. These include product knowledge and sales training, customer service training, safety and security training, and leadership training. Additionally, employees can participate in special programs such as Tillys University, which is an online training program that offers courses in leadership, customer service, communication, and other topics.
- What is the average salary for employees at Tillys?
The average salary for employees at Tillys is $12.09 per hour.
- What kind of hours will I need to work at Tillys?
Tillys store hours may vary by location, but most stores are open 10am-9pm Monday-Saturday, and 11am-7pm on Sundays. Depending on the store's needs, employees may be expected to work during these hours or outside of these hours in order to best serve customers.
- Are there any opportunities for advancement at Tillys?
Yes, Tillys offers an array of career advancement opportunities. Employees can move up in the company by pursuing leadership roles, taking on additional responsibilities, and taking advantage of the company's training and development programs.
- Is there any overtime available at Tillys?
Tillys does not offer overtime hours to its employees.
- How often do Tillys employees get paid?
Tillys employees are typically paid on a bi-weekly basis.
- Is there any relocation assistance available at Tillys?
Yes, Tillys does provide relocation assistance for eligible employees. Employees must contact their Human Resources representative for more information on the specifics of the benefits.
- What kind of dress code is required at Tillys?
Tillys does not have a formal dress code. Employees are encouraged to dress in a neat, casual manner that is appropriate for the workplace.
- Does Tillys offer any employee discounts?
Yes, Tillys offers employees a 20% discount on merchandise.
- What type of customer service do Tillys employees need to provide?
Tillys employees need to provide excellent customer service, including being knowledgeable about the products they carry, friendly and helpful when assisting customers with their questions, attentive to customers' needs and wants, and prompt in resolving customer issues.
- Does Tillys provide any tuition reimbursement?
No, Tillys does not provide any tuition reimbursement.
- Do I need to pass a background check to work at Tillys?
Yes, many Tillys locations require job applicants to pass background checks. The specifics of the background check vary by location.
- Does Tillys offer any vacation or paid time off?
Yes, Tillys offers paid time off for eligible employees.
- Does Tillys offer any medical insurance benefits?
Tillys does not offer any medical insurance benefits.