Frequently Asked Questions about Total Wine & More Careers

Yes, Total Wine & More offers employee discounts on wine and other products.

Yes, you must be certified by the Alcohol and Tobacco Tax and Trade Bureau (TTB) to sell alcohol at Total Wine & More. This certification requires you to pass an exam and obtain a permit.

Total Wine & More conducts a thorough employment background check, which may include verification of past employment and educational qualifications, a criminal record check, and a credit check. The company may also conduct a drug test.

No, you do not need to submit to a physical examination to be hired at Total Wine & More. However, you may be required to submit to a drug test prior to being hired.

Yes, Total Wine & More has an age requirement of 21 years and older for all of its employees.

Total Wine & More does not pay for attendance at training courses. However, the company does provide reimbursement for expenses related to training.

Yes, most jobs at Total Wine & More require basic computer skills. Many positions require more advanced skills such as using a point-of-sale system and understanding inventory software.

At Total Wine & More, we have implemented a wide range of safety protocols to protect our customers, associates, and communities, including: • Mandatory face coverings for all customers and associates. • Contactless curbside pickup options for customers. • Increased sanitation and cleaning protocols in our stores and warehouses. • Strict social distancing guidelines in our stores. • Limiting the number of customers allowed in the store at one time. • Temperature checks for all associates as they enter the store. • Limited contact between customers and associates at checkout. • Touchless payment options such as Apple Pay, Google Pay, and contactless cards. • Frequent handwashing and surface cleaning guidelines for associates. • Placement of additional signage throughout our stores to remind customers and associates of safety protocols.

Yes, you can work part-time at Total Wine & More. The company offers part-time and full-time positions in a variety of roles, including cashiers, retail associates, store managers, and more.

Yes, Total Wine & More offers many other opportunities for employment including positions in Operations, Human Resources, Finance, and Marketing. Additionally, they offer seasonal and part-time positions in various stores.

Total Wine & More does not offer paid holidays for its employees. However, you may have the opportunity to take unpaid holidays depending on the store policies and the number of hours you work.

The hiring process at Total Wine & More typically begins with the applicant submitting an online job application, followed by a phone screening with a recruiter. If the applicant is a good fit, they will be invited to participate in an in-person interview with a hiring manager. After the interview, the hiring team will make a decision and offer the role to the successful candidate.

No, you do not need previous retail experience to be considered for a position at Total Wine & More. However, having some experience in a retail or customer service environment is certainly helpful.

Yes. Most states require that you be 21 years of age or older to work in a store that sells alcohol.

Yes, Total Wine & More typically requires employees to be available to work nights and weekends.

Total Wine & More provides a comprehensive training program for new employees. This program includes classroom instruction, on-the-job training, and online learning modules. The program is designed to provide employees with the knowledge and skills needed to confidently complete their job duties. Additionally, the company provides ongoing instruction and feedback to ensure that employees remain up to date on product knowledge and selling techniques.

Total Wine & More typically requires applicants to have a high school diploma or equivalent. In addition, knowledge of alcoholic beverages and wines is preferred, as well as customer service experience.

Total Wine & More offers a variety of positions, including Store Associates, Assistant Store Managers, Store Managers, Delivery Drivers, Warehouse Associates, Merchandisers, and Corporate positions.

No, you do not need to be a wine expert to work at Total Wine & More. While knowledge of wine and beer can be helpful, the company offers extensive training for its employees.

Total Wine & More typically operates from 10:00 AM to 9:00 PM, Monday through Saturday and 12:00 PM to 6:00 PM, on Sundays. Hours may vary by location.