Total Wine & More

Beverage Specialist

Total Wine & More

Denver, CO, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you passionate about all things beverage-related? Do you have a deep knowledge and appreciation for wines, spirits, and beers? If so, we have an exciting opportunity for you! Total Wine & More is seeking a knowledgeable and enthusiastic Beverage Specialist to join our team. As a Beverage Specialist, you will have the opportunity to share your expertise with customers, assist in product selection, and drive sales in our store. We are looking for someone who is dedicated to providing exceptional customer service and has a strong background in the beverage industry. If this sounds like you, we'd love to hear from you!

  1. Use your extensive knowledge of wines, spirits, and beers to assist customers in selecting the best products for their needs.
  2. Educate customers on the different products available and provide recommendations based on their preferences.
  3. Demonstrate passion and enthusiasm for the beverage industry to create a positive and engaging shopping experience for customers.
  4. Maintain a strong understanding of current beverage trends and industry developments to provide up-to-date information to customers.
  5. Actively engage with customers to build relationships and drive sales.
  6. Collaborate with team members to ensure a well-stocked and organized beverage department.
  7. Monitor inventory levels and make recommendations for re-ordering products.
  8. Assist in planning and executing special events and tastings to promote products and drive sales.
  9. Continuously seek opportunities to expand your knowledge and expertise in the beverage industry.
  10. Provide exceptional customer service by resolving any customer concerns or issues in a timely and professional manner.
  11. Adhere to all company policies and procedures, including maintaining a clean and safe work environment.
  12. Meet or exceed sales goals and contribute to the overall success of the store.
  13. Stay up-to-date with pricing and promotions to accurately communicate with customers.
  14. Collaborate with management to identify areas for improvement and implement strategies to enhance the customer experience.
  15. Continuously strive to uphold Total Wine & More's reputation as a leader in the beverage industry.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Extensive Knowledge Of Beverage Industry: A Beverage Specialist At Total Wine & More Should Have A Deep Understanding Of Various Types Of Wines, Beers, Spirits, And Other Beverages. This Includes Knowledge Of Production Processes, Flavor Profiles, And Current Market Trends.

  • Customer Service Skills: As A Beverage Specialist, One Of The Main Responsibilities Is To Assist Customers In Finding The Perfect Beverage For Their Needs. This Requires Excellent Customer Service Skills, Including The Ability To Listen To And Understand Customers' Preferences And Make Recommendations Accordingly.

  • Sales Experience: A Successful Beverage Specialist Should Also Have Experience In Sales And Be Able To Effectively Promote And Upsell Products To Customers. This Includes The Ability To Identify And Capitalize On Opportunities To Increase Sales And Meet Sales Targets.

  • Strong Communication And Interpersonal Skills: The Role Of A Beverage Specialist Involves Working Closely With Customers, As Well As Other Team Members And Managers. Therefore, It Is Important To Have Excellent Communication And Interpersonal Skills To Effectively Collaborate And Build Relationships.

  • Attention To Detail: In The Beverage Industry, Even The Smallest Details Can Make A Big Difference. A Beverage Specialist Must Have A Keen Eye For Detail To Ensure That Products Are Properly Stocked, Labeled, And Presented In A Visually Appealing Manner. This Also Includes Maintaining Accurate Inventory And Pricing Information.

Required Skills
  • Inventory Management

  • Product knowledge

  • Event Planning

  • customer service

  • Merchandising

  • team

  • Brand Promotion

  • retail operations

  • Sales Techniques

  • wine pairing

  • Beer Tasting

  • Spirit Mixing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Beverage Specialist in Denver, CO, USA is between $40,000 to $60,000 per year. This may vary depending on the specific company, level of experience, and other factors. Some senior-level positions may offer a higher salary range of $70,000 or more. Additionally, benefits such as bonuses, commissions, and healthcare may also be included in the total compensation package.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeMay 22nd, 2025
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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