Spirits Consultant

Are you passionate about the world of spirits and eager to share your knowledge with others? Do you have a refined palate and a deep understanding of the complexities of different spirits? If so, we have an exciting opportunity for you to join our team as a Spirits Consultant at Total Wine & More.As a Spirits Consultant, you will be responsible for providing exceptional customer service and expertise in the spirits department. Your knowledge and passion for spirits will be integral in helping our customers find the perfect bottle for any occasion. This role requires a deep understanding of the spirits industry, excellent communication skills, and a strong ability to build relationships with customers.If you have a love for all things spirits and enjoy helping others discover new and exciting options, we encourage you to apply for this position. Join us at Total Wine & More and become a part of a dynamic team dedicated to providing the best shopping experience for our customers.

1. Demonstrate exceptional customer service by greeting and assisting customers with their spirit purchases in a friendly and knowledgeable manner.
2. Utilize in-depth knowledge of spirits to guide customers in selecting the perfect bottle for their needs and preferences.
3. Stay up-to-date on industry trends, new products, and promotions to effectively answer customer questions and make recommendations.
4. Build and maintain strong relationships with customers by providing personalized service and creating a welcoming and educational atmosphere in the spirits department.
5. Educate customers on the complexities of different spirits, including production methods, flavor profiles, and food pairings.
6. Maintain a clean, organized, and well-stocked spirits department to ensure a positive shopping experience for customers.
7. Assist in inventory management by regularly monitoring stock levels, rotating products, and placing orders as needed.
8. Collaborate with team members to create and implement sales strategies to increase spirits department sales.
9. Conduct product tastings and events to promote spirits and engage customers.
10. Adhere to all company policies, procedures, and safety standards to ensure a safe and efficient work environment.
11. Continuously strive to improve knowledge of spirits through attending trainings and seminars and conducting personal research.
12. Support and promote Total Wine & More's commitment to responsible consumption of alcohol by providing resources and information to customers.
13. Act as a brand ambassador for Total Wine & More by upholding the company's values and fostering a positive image within the community.

According to JobzMall, the average salary range for a Spirits Consultant in Chicago, IL, USA is between $40,000 to $80,000 per year, with a median salary of $60,000 per year. However, this can vary depending on factors such as experience, company, and location. Some Spirits Consultants may earn commissions or bonuses based on sales performance.

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.