Are you passionate about the world of spirits and looking to turn your love for libations into a fulfilling career? Total Wine & More is seeking a knowledgeable and enthusiastic Spirits Consultant to join our team! As a Spirits Consultant, you will have the opportunity to share your expertise and recommendations with our valued customers while expanding your own knowledge through ongoing training and development. If you have a deep understanding of different spirits and a knack for providing exceptional customer service, then we want to hear from you. Join us in providing a one-of-a-kind shopping experience for our customers and be a part of a dynamic and growing company.
- Educate and advise customers on various spirits, including their origins, production methods, and flavor profiles.
- Provide exceptional customer service by actively listening to customers' needs and making personalized recommendations.
- Stay up-to-date on industry trends, new products, and promotions to effectively communicate and sell to customers.
- Conduct tastings and demonstrations to showcase different spirits and engage customers.
- Build and maintain relationships with customers to provide a personalized shopping experience and ensure repeat business.
- Collaborate with team members to achieve store sales goals and maintain a high level of customer satisfaction.
- Continuously expand knowledge of spirits through ongoing training and development.
- Assist with inventory management, including receiving, stocking, and organizing products.
- Adhere to all company policies and procedures, including responsible alcohol service.
- Maintain a clean and organized work environment to ensure a positive shopping experience for customers.
- Participate in store events and promotions to drive sales and increase brand awareness.
- Act as a brand ambassador for Total Wine & More and represent the company's values and mission.
- Continuously strive to meet and exceed sales targets and contribute to the overall success of the store.
In-Depth Knowledge Of Spirits: A Spirits Consultant At Total Wine & More Must Possess A Thorough Understanding Of The Spirits Industry, Including Different Types Of Spirits, Production Methods, And Flavor Profiles.
Customer Service Skills: As A Spirits Consultant, One Must Have Excellent Customer Service Skills To Provide Personalized Recommendations And Assistance To Customers In Selecting Spirits That Meet Their Needs And Preferences.
Sales Experience: The Ability To Upsell And Cross-Sell Spirits Is Crucial In This Role. A Spirits Consultant Should Have Experience In Sales And Be Able To Meet Or Exceed Sales Targets.
Product Expertise: A Comprehensive Knowledge Of Total Wine & More's Product Offerings, Including Both Domestic And International Spirits, Is Essential For A Spirits Consultant To Provide Accurate And Relevant Information To Customers.
Communication Skills: Excellent Communication Skills Are Necessary To Effectively Convey Information About Spirits To Customers, As Well As Collaborate With Colleagues And Suppliers. A Spirits Consultant Should Also Be Able To Conduct Informative And Engaging Tastings And Seminars.
Inventory Management
Time Management
Negotiation skills
Product knowledge
Event Planning
customer service
Teamwork
Marketing skills
Sales Strategy
Brand Representation
Tasting Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Spirits Consultant in Dallas, TX, USA is between $40,000 and $60,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the consultant is working in. Some consultants may also earn additional income through commissions or bonuses based on sales performance.
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Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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