Wine Specialist

Welcome to Total Wine & More, where passion for the finest wines runs deep. We are seeking a knowledgeable and enthusiastic Wine Specialist to join our team and share their expertise with our customers. As a Wine Specialist, you will have the opportunity to educate and guide our customers to the perfect bottle for any occasion. With our extensive selection of wines from around the world, this is a unique opportunity to showcase your passion and expand your expertise. We are looking for individuals who have a deep understanding of the complexities of wine, excellent communication skills, and a strong commitment to providing exceptional customer service. If you have a love for wine and a desire to share your knowledge, we invite you to apply for this exciting role.

1. Educate and guide customers in selecting the perfect bottle of wine for any occasion.
2. Utilize extensive knowledge of wine to provide recommendations and answer customer questions.
3. Demonstrate a deep understanding of the complexities of wine and the ability to explain them to customers.
4. Provide exceptional customer service by building relationships with customers and ensuring their satisfaction.
5. Stay up-to-date on the latest wine trends, products, and industry news.
6. Assist in organizing and conducting wine tastings and events.
7. Collaborate with team members to maintain a well-stocked and visually appealing wine department.
8. Act as a brand ambassador by promoting Total Wine & More and its products.
9. Handle customer inquiries, complaints, and special requests in a timely and professional manner.
10. Maintain a clean and organized work area, including proper storage and rotation of wine products.
11. Adhere to all company policies, procedures, and safety standards.
12. Continuously strive to increase sales and meet or exceed performance goals.
13. Attend training sessions and seminars to further enhance wine knowledge and expertise.
14. Foster a positive and collaborative work environment with team members.
15. Demonstrate a strong commitment to the company's mission, values, and culture.

According to JobzMall, the average salary range for a Wine Specialist in Austin, TX, USA is $35,000-$60,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or establishment the specialist is working for. It is also important to note that salaries may be higher for specialists working at high-end or luxury establishments, or for those with extensive experience and knowledge in the wine industry.

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.