Wine Specialist

Do you have a passion for wine and a desire to share your knowledge with others? Are you looking to join a dynamic team in a fast-paced retail environment? If so, Total Wine & More is seeking a knowledgeable and enthusiastic Wine Specialist to join our team! As a Wine Specialist, you will have the opportunity to educate and assist our customers in finding the perfect wine for any occasion. We are seeking individuals with a strong understanding of wine varietals, regions, and production methods, as well as exceptional customer service skills. If you are a wine aficionado with a love for helping others discover new and exciting wines, we want to hear from you!

1. Educate customers: The primary responsibility of a Wine Specialist is to educate and inform customers about various wines, including varietals, regions, and production methods.
2. Provide exceptional customer service: A Wine Specialist must have exceptional customer service skills to assist customers in finding the perfect wine for any occasion. This includes listening to customer preferences and making recommendations based on their needs.
3. Share knowledge: The Wine Specialist will be responsible for sharing their passion and knowledge of wine with customers, as well as with other team members. This includes conducting wine tastings and seminars for customers and training sessions for new employees.
4. Stay updated on industry trends: It is important for a Wine Specialist to stay updated on industry trends and new products in order to make informed recommendations to customers.
5. Maintain wine inventory: The Wine Specialist will be responsible for monitoring and restocking the wine inventory, ensuring that it is well-stocked and organized.
6. Build relationships with customers: Developing strong relationships with customers is essential for a Wine Specialist. This includes providing personalized recommendations, remembering customer preferences, and creating a positive and welcoming atmosphere in the store.
7. Collaborate with team members: A Wine Specialist must be able to work well with other team members to ensure a smooth and efficient operation. This may include assisting with customer inquiries, helping with restocking, and supporting other team members as needed.
8. Handle cash transactions: As a member of the retail team, a Wine Specialist will be responsible for handling cash transactions with customers, including operating a cash register and processing payments accurately.
9. Maintain cleanliness and organization: It is the responsibility of the Wine Specialist to maintain a clean and organized work environment, including the wine section of the store.
10. Uphold company policies: A Wine Specialist must adhere to all company policies and procedures, including those related to safety, customer service, and alcohol sales.

According to JobzMall, the average salary range for a Wine Specialist in San Francisco, CA, USA is $45,000-$75,000 per year. This range can vary depending on factors such as experience, education, and the specific company or establishment the specialist works for.

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.