Wine Specialist

Are you a wine enthusiast with a passion for sharing your knowledge with others? Do you have a knack for recommending the perfect bottle for any occasion? Total Wine & More is seeking a knowledgeable and personable Wine Specialist to join our team. As a Wine Specialist, you will have the opportunity to educate our customers on the world of wine and help them discover new favorites. We are looking for candidates who have a strong understanding of different varietals, regions, and flavor profiles, as well as excellent communication and customer service skills. If you are a wine lover with a desire to help others explore and enjoy the world of wine, we want to hear from you!

1. Educate customers on different types of wine, including varietals, regions, and flavor profiles.
2. Provide personalized recommendations for customers based on their preferences and needs.
3. Maintain a deep knowledge of current and upcoming wine trends and products.
4. Create a welcoming and informative atmosphere for customers.
5. Assist customers with finding and purchasing products, including handling transactions and providing product information.
6. Respond to customer inquiries and concerns in a timely and professional manner.
7. Conduct wine tastings and seminars to engage and educate customers.
8. Collaborate with team members to ensure a well-stocked and organized wine section.
9. Stay updated on industry regulations and guidelines for responsible alcohol sales.
10. Continuously improve product knowledge and customer service skills through training and development opportunities.
11. Build and maintain relationships with customers to enhance their shopping experience.
12. Meet and exceed sales goals by actively promoting wine products to customers.
13. Handle customer complaints and resolve issues promptly and effectively.
14. Maintain a clean and organized work area, including product displays and shelves.
15. Participate in store events and promotions to promote wine sales.

According to JobzMall, the average salary range for a Wine Specialist in Philadelphia, PA, USA is between $44,000 and $62,000 per year. This may vary depending on the specific company, experience level, and job responsibilities of the Wine Specialist.

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.