Frequently Asked Questions about TTEC Careers

1. Competitive salary and benefits package: TTEC offers competitive market salaries and benefits packages, such as health, dental, vision, 401(k) and paid time off. 2. Flexible working arrangements: TTEC provides flexible working arrangements such as working from home and flexible hours. 3. Job training and career development: TTEC offers job-specific training and development opportunities to help employees grow and advance in their careers. 4. Employee recognition and rewards programs: TTEC recognizes employee achievements through awards, recognition programs and other rewards. 5. Team-oriented culture: TTEC fosters an open and supportive team environment by providing a collaborative workspace and opportunities for work/life balance. 6. State-of-the-art technology: TTEC provides employees with the latest technology tools and resources to help drive success.

TTEC has been in business since 1982.

TTEC serves clients across a wide range of industries, including financial services, healthcare, automotive, technology, telecommunications, retail, hospitality, travel, and government.

TTEC offers a variety of positions in the customer service and technology fields, including customer service representatives, technical support representatives, account managers, software engineers, web developers, IT support specialists, and more.

TTEC offers a variety of training options to meet the needs of its customers, including online courses, on-site classroom training, and virtual instructor-led training. The training covers topics such as customer service, sales, product knowledge, and more.

You can apply for a job at TTEC by visiting their website at www.ttec.com/careers. From there, you can browse through the available job openings and submit your resume and other required information to apply for the job.

Salary ranges for TTEC jobs vary depending on the position and the location. Generally, salaries range from $11 to $50 per hour. In some cases, salaries may be higher or lower depending on experience and qualifications.

TTEC is a global company with a diverse workforce and a wide range of work environments. The company is committed to providing a safe, supportive, and innovative workplace for its employees. At TTEC, employees enjoy competitive salaries, comprehensive health and wellness benefits, tuition reimbursement, and flexible work schedules. Additionally, employees have access to professional development and career growth opportunities. TTEC is committed to cultivating an inclusive and diverse culture, and promoting a sense of belonging and collaboration among its employees.

Yes, TTEC offers a variety of professional development opportunities for its employees. These include courses and seminars on topics such as leadership, communication, customer service, and technology. Employees can also take advantage of mentoring programs, online resources, and other development opportunities.

TTEC (formerly TeleTech) is a leading customer experience technology and services company, providing omnichannel solutions that enhance customer engagement, increase customer loyalty, and drive revenue growth for some of the world’s most recognized and iconic brands. TTEC provides services across the customer journey, from customer acquisition and onboarding to customer care and retention.

TTEC has offices in the United States in Atlanta, GA; Augusta, GA; Austin, TX; Baltimore, MD; Charlotte, NC; Chicago, IL; Dallas, TX; Denver, CO; Detroit, MI; Houston, TX; Jacksonville, FL; Las Vegas, NV; Los Angeles, CA; Miami, FL; Minneapolis, MN; Nashville, TN; New York City, NY; Philadelphia, PA; Phoenix, AZ; Portland, OR; San Antonio, TX; San Diego, CA; San Francisco, CA; Seattle, WA; St. Louis, MO; Tampa, FL; and Washington, DC.

TTEC has offices in over 30 countries, including the United States, United Kingdom, India, Australia, Japan, Philippines, Germany, Mexico, Canada, France, Colombia, and Brazil.

TTEC performs a variety of background checks according to the position and the needs of the company. This includes criminal background checks, employment and education verifications, credit checks, and drug screenings.

The hiring process at TTEC typically begins with completing an online application. After that, candidates may be asked to complete a phone interview. If they pass the phone interview, they may be invited to an in-person interview. Following the in-person interview, TTEC may conduct a background check and drug test. Once all of these steps are completed, TTEC will make a job offer to the successful candidate.

TTEC provides a wide range of support for its employees, including competitive benefits packages, career development resources, flexible work options, and a strong culture of inclusion and diversity. In addition, the company provides wellness programs, family resources, and 24-hour access to virtual health and wellness coaches. TTEC also offers a variety of employee recognition programs, and employees can access TTEC’s global learning platform to engage in training and development.

TTEC offers a variety of incentives to its employees. These incentives may include performance-based bonuses, referral bonuses, tuition reimbursement, paid vacation and sick leave, health and wellness benefits, employee discounts, and recognition programs.

Yes, TTEC has an employee referral program. TTEC offers rewards and bonuses to employees who refer new hires to the company.

The application process for international applicants at TTEC varies depending on the position and country. Generally, applicants should submit their CV and cover letter through the TTEC website or job board. Once the application is received, it is reviewed and the applicant is contacted for a potential interview. The interview process will vary depending on the job requirements and may consist of face-to-face, phone, or video interviews. If the applicant is a successful candidate, they will be provided with an offer letter, and the necessary paperwork for the hiring process will follow. After the paperwork is completed, the international applicant will be provided with the necessary visa documents to apply for the necessary immigration status.

TTEC offers a variety of career advancement opportunities, including leadership and management development opportunities, internal job postings, and access to mentors and industry experts. Additionally, through the TTEC University, associates can learn new skills and gain certifications, as well as participate in virtual and in-person development programs.

TTEC typically reviews employee performance on an annual basis. However, some managers may conduct additional reviews more frequently to ensure employees are meeting expectations.