UBS

Client Onboarding Specialist

UBS

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

UBS is looking for a highly motivated and experienced Client Onboarding Specialist to join our innovative and rapidly growing team. The ideal candidate should possess a strong understanding of the client onboarding process, with a proven ability to effectively collaborate with internal and external stakeholders to ensure a smooth and successful onboarding experience.We are looking for someone with excellent customer service skills, strong attention to detail, and the ability to handle multiple tasks while meeting strict deadlines. The successful candidate will also need to have a natural aptitude for problem solving, possess a minimum of a Bachelor’s Degree in Business or Finance, and have a minimum of three years of relevant experience working in a client onboarding or customer service role.If you have the qualifications, passion and commitment to join our team, we would love to hear from you!

Responsibilities:

  1. Manage and oversee the entire client onboarding process, ensuring that all tasks and deadlines are met in a timely and efficient manner.
  2. Establish and maintain strong relationships with internal and external stakeholders to ensure a successful onboarding experience.
  3. Provide excellent customer service while handling multiple customer inquiries and requests.
  4. Utilize problem solving skills to identify and resolve any issues that may arise during the onboarding process.
  5. Maintain accurate records of all onboarding activities.
  6. Ensure all required documentation is up to date and compliant with applicable laws and regulations.
  7. Monitor and evaluate the effectiveness of the onboarding process and make necessary adjustments.
  8. Stay abreast of the latest industry trends and developments.
  9. Liaise with other departments to ensure a smooth and seamless onboarding experience.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Interpersonal And Communication Skills

  • Ability To Work Independently And In A Team Environment

  • Ability To Work Under Pressure And Meet Deadlines

  • Prior Experience In Client Onboarding And/Or Kyc/Aml

  • Knowledge Of Financial Regulatory Requirements

  • Proficient In Ms Office And Database Management

  • A Bachelor's Degree In Finance Or Related Field

Required Skills
  • Documentation

  • Project Management

  • Financial Planning

  • Data Analysis

  • Communication

  • Product knowledge

  • Problem Solving

  • Negotiation

  • Relationship Building

  • Risk assessment

  • Process optimization

  • Regulatory compliance

  • Client Interaction

  • Sales Techniques

  • Technology Utilization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Onboarding Specialist in Nashville, TN, USA is between $50,000 and $78,000 per year. This range may vary depending on the experience of the individual as well as the industry and size of the organization they are employed by.

Additional Information
UBS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeMay 22nd, 2025
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About UBS

UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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