UBS

Client Service Associate

UBS

Newport Beach, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an ambitious and enthusiastic Client Service Associate looking for an opportunity to take on a challenging and rewarding role with UBS? We are looking for a professional individual with exceptional organizational skills and the ability to provide an excellent client experience. The ideal candidate should have at least two years of experience as a Client Service Associate or similar role, and a strong understanding of the financial services industry. You should be highly motivated and have a strong work ethic, with the ability to work independently as well as in a team setting. Exceptional communication and interpersonal skills are essential, as you will be interacting with customers and colleagues on a daily basis. You should also have a commitment to providing the highest level of customer service.

Responsibilities:

  1. Building and maintaining strong relationships with clients to ensure an excellent customer service experience.
  2. Receiving and responding promptly to client inquiries and complaints.
  3. Managing all client financial transactions and ensuring accuracy and security.
  4. Developing and implementing client service strategies to meet customer needs.
  5. Keeping up to date with industry trends and regulations to ensure compliance.
  6. Analyzing customer data to identify areas for improvement in client service.
  7. Collaborating with colleagues to develop and implement effective client service strategies.
  8. Developing and delivering presentations to clients regarding services and products offered.
  9. Proactively addressing customer concerns and offering solutions to ensure customer satisfaction.
  10. Monitoring customer feedback and responding accordingly.
Where is this job?
This job is located at Newport Beach, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Knowledge Of Banking Regulations

  • Strong Customer Service Skills

  • Attention To Detail

  • Proficiency In Microsoft Office

  • Ability To Multitask

  • Bachelor's Degree In Finance Or Accounting

  • Prior Experience In A Financial Services Role

Required Skills
  • Financial Analysis

  • Process Improvement

  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Problem Solving

  • Conflict Resolution

  • Relationship Management

  • Reporting

  • Client Service

  • Credit Analysis

  • Sales Support

  • Regulatory compliance

  • Banking Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Associate in Newport Beach, CA, USA is between $45,000 and $70,000 per year. This range is based on factors such as experience, qualifications, and the size of the company.

Additional Information
UBS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeMay 2nd, 2025
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About UBS

UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.

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