UBS Card Center AG Client Advisory Specialist 24h Team 60-80% (w/m/d)

Are you a customer-oriented individual with a passion for providing exceptional service? Do you thrive in a fast-paced environment and enjoy building relationships with clients? If so, we have an exciting opportunity for you to join our team as a Client Advisory Specialist at UBS Card Center AG. In this role, you will be part of our 24h team, working 60-80% to support our clients with their banking needs. With your strong communication skills and financial expertise, you will provide personalized solutions to meet their needs and exceed their expectations. Join us in delivering outstanding client experiences and help us shape the future of banking.

1. Provide exceptional customer service to clients by addressing their banking needs and concerns in a timely and professional manner.
2. Build and maintain strong relationships with clients to understand their financial goals and provide personalized solutions.
3. Work effectively as part of a 24-hour team to ensure round-the-clock support for clients.
4. Utilize financial expertise and knowledge of banking products and services to provide accurate and relevant information to clients.
5. Proactively identify and anticipate client needs, and offer appropriate solutions to enhance their banking experience.
6. Stay updated on industry trends and changes in banking regulations to provide informed guidance to clients.
7. Collaborate with cross-functional teams, including sales and operations, to ensure seamless delivery of services to clients.
8. Maintain accuracy and confidentiality of client information and adhere to all data protection policies.
9. Strive towards achieving and exceeding individual and team targets and contribute to the overall success of the organization.
10. Continuously seek opportunities to improve processes and procedures to enhance the client experience.
11. Act as a brand ambassador for the company and uphold its values and standards in all interactions with clients.
12. Maintain a positive and professional attitude, even in high-pressure situations, to ensure a positive experience for clients.
13. Attend and actively participate in training and development programs to enhance skills and knowledge.
14. Keep detailed and accurate records of client interactions, transactions, and feedback.
15. Embrace and promote a culture of continuous learning and growth within the organization.

According to JobzMall, the average salary range for a UBS Card Center AG Client Advisory Specialist 24h Team 60-80% (w/m/d) in Zürich, Switzerland is between CHF 80,000 and CHF 120,000 per year. This can vary depending on the individual's experience, skills, and qualifications.

UBS is a global firm providing financial services in over 50 countries. The company provides wealth management, asset management, and investment banking services for private, corporate, and institutional clients worldwide.